Toner stuck on green roller of cartridge so i'm getting poor print quality
Suddenly started getting poor print quality--took the cartridge out--there is toner stuck to the green roller on the print cartridge. Don't know where it's coming from or what I can use to get it off the roller without damaging it. please advise!
Re: toner stuck on green roller of cartridge so i'm...
You need to replace the cartridge. it is faulty. there is a spot on
that cartridge that is not properly magnetized so it is retaining toner
instead of releasing it. you can clean it off but will most likely
continue to have the same problem. Clean it with a lint free cloth or
paper towel DRY. Do not use any chemicals or water if the toner is
salvageable then that would ruin it.
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Poor copy quality can be isolated tot he following three components.
1. toner cartridge, you can quickly change the toner and find out if the printing improves.
2. Transfer roller which is located in the printer below the toner cartridge, these rarely fail so I doubt this is the issue.
3. Fusing assembly, the fusing assembly has a mylar sleeve around the heating element and over time this sleeve degrades and as a result print quality is compromised.
You probably need to replace the photodeveloper cartridge.
Also check the fuser, they sometimes get sticky and pull the toner off the paper. Look for anything stuck to the fuser's rollers. Also check the print outs by rubbing them to see if the toner is stuck to the page well, if not, it's the fuser.
Both need to be changed every once in awhile,with heavy use they need to be changed more often.
Hi Richard, Dots, Lines
and smudges on the printouts are usually due to deteriorating cartridges and
cleaning the green drum of the cartridge may help temporarily. Take out
the cartridge and inspect them. You may observe the lines on the green drum. Gently clean the roller/ green drum with a dry, soft,
lint-free cloth wiping off the toner dots marks/ lines. (corresponding
to the location where you are having a green line on the paper) Also,
make sure that the visible inside of the printer are clean and there is
no spilled toner inside, which sometimes results in dots. Moreover,
(thicker lines) and dots etc indicate faulty PCR Roller which is located
green drum inside the cartridge. Observing the PCR with the help of a sharp torch light would let you assess the condition of the PCRs at the corresponding location where lines are appearing. Replace the Cartridges one by one and inspect the prints for the changes. I think you would be able to identify the faulty cartridge/ rollers. Also, if the waste toner area is filled and/or the plastic wiper/ cleaning blade removes the leftover toner/ waste from the drum and holds the waste is worn out, it results in spilled toner usually at edges and at early stages lines only. Moreover, the function of the fuser is to fuse the toner onto the paper and it is usually done at the end of the printing process just before the paper is ejected (and the image/ toner on the paper is just fused - not changed). The fault at the fuser area usually results in smudges, ghosted image or unbind toner (which easily gets erased when touched). The time during the printing cycle when the toner is spread on the paper, additional toner (resulting in lines) is shifted to the paper due to cartridge related issues, which results in lines. Note that after cleaning the rollers, the print quality improves and the lines disappear or lighten. Try and check if the above suggestions work.
Hope it helps! Good Luck! Thanks for using Fixya! CreativeTECH
Is this an original DEll toner, or a remanufactured one?
Sometimes a remanufactured cartridge can need a few pages printed before the new toner 'works ' through the internal mechanisms. Not all remaufacturers actually test (all) of their cartridges. The better ones test 100%, to ensure a quality product.
It could be that the wrong toner has been used in the cartridge (not all toner is the same - by a long way).
It could be that the drum has NOT been replaced. These can be light damaged and result in a poor print quality. An original drum is purple in colour. Aftermarket drums are blue/green.
this sounds like you have a fuser problem look at the fuser and see if it has toner build up on the rollers ghost printing can be caused by the toner cartridge or the fuser. this would indicate that your fuser isnt maintaining enough heat for complete fusing. is you take the rear covers off and run your print job. look to the far left side of the fuser and you will see the heat lamp lit up. this light should cycle on every 1 1/2 pages or so. any longer than that and it wont keep up with the print job
Looks like label stuck on the toner cartridge. Easiest solution would be to replace toner cartridge or if you can slowly spin the OPC drum on toner cartridge till you find label NOTE: damage to the OPC drum with affect print quality as well as oil from fingers will affect PQ( print quality)
The sound is coming from the new toner cartridges. The roller is sticking and causing the gears to make that noise. I removed the toner cartridge and manually turned the roller until it turned smoothly. (this a little hard but it worked). no more noise!