Question about Philips FaxJet 375 Plain Paper Inkjet

1 Answer

Phillips faxjet connecting to vonage telephone service

I have just pruchased a Philli[ps faxjet, and this worked absolutely fine with Virginmedia and all other lines. Yet, I am having problems with the vonage system which uses the internet to deliver its telephone service; for some reason my fax machine will not connect - help !!!!

What would you advise????

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

Fax machines are ANALOG devices. Vonage is a DIGITAL phone system.

Posted on Oct 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Postage meter is saying a connection cannot be made to call support


This frequently happens when the location uses digital telephone lines. The meter is more specific than fax machines and does not work reliably on any phonelline that is not true analog like an old home phone line before vonage & cable phone service.

Alternatively you can connect thru the Internetusing a usb cable and pc/laptop with Pitney Bowes pc meter connect software which is free on Pitney Boweswwebsite or the larger model meters can connect directly to a corporate networkwwithouta pc aas middleman.

Apr 01, 2014 | Pitney Bowes Postage Meter DM100i, DM200L,...

1 Answer

Ng poor line condition/ out of memory


Generally this is an indication that the telephone line you are trying to fax over has either alot of noise on it or possibly on the receivers end.If you are on a telephone line which has DSL service on it make sure you have a line filtre connected on the fax to eliminate line noise for your DSL modem, as well if you are using a digital phone service such as Vonage or your Cable providers phone service this is a digital service, contact brother technical support to have your modem speed lowered to 9600bps through the firmware switches on your machine.

Mar 26, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Have changed phone service providers. they say that the fax mach. and land line can work together. I say i need another phone line for the fax mach. please help. the fax mach. is a hp 1040 fax. jeff h.


If they changed you over to Vonage or some other digital service, the fax machine will not work reliably.

You need a plain old telephone system POTS for your fax. All faxes are analog.

Nov 12, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Phillips faxjet 325


Check the line cable. Try inserting that line to another telephone unit. And if there's still no dial tone the problem is on the line itself. You should call your line provider.

But if the line is ok, check the LIU connectors if it is inserted correctly. It the connectors are ok, then the possible problem is on the tel. line circuit on its mainboard.

thanks.

Jul 27, 2009 | Fax Machines

1 Answer

Alarm, 5003 error, just set up tonight


You could try a DSL filter, but I don't have much faith in them. Vonage is DIGITAL, fax machines are ANALOG and require a POTS (Plain Old Telephone System) phone line.

Sep 11, 2008 | Canon FAX-JX200

1 Answer

Trouble faxing and receiving fax from "Brother 575".Can you help me with my fax machine? I have vonage, and I still can't receive any faxes. The machine makes copies, and receives calls,send faxes, but not...


Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

Dave Grannas

Jun 01, 2008 | Brother FAX-575 Plain Paper Thermal

1 Answer

System Error 03


FOUND A CONTACT NUMBER FOR PHILLIPS HELP DESK AND THEY HELPED ME.

Mar 05, 2008 | Philips FaxJet 375 Plain Paper Inkjet

1 Answer

Faxjet 335 system error 3


does the print head move freely back and forth on the carriage?
If it dioesn't then that will cause the printer to error out and may give you a error 3.

Not sure but try a little oil on the carriage and move the assy back & forth a couple of times then clean the carriage off with a paper towle and try turning it on. does it still error out?

Nov 20, 2007 | Philips FaxJet 375 Plain Paper Inkjet

1 Answer

Outgoing fax never goes


Do you have the same problem with different numbers that you fax to? Are you usinga voip phone service? I use Vonage and have a lot of trouble with faxing. Call the number you are faxing to with a different phone and listen for a fax tone.

Aug 16, 2007 | Brother IntelliFAX 2800 Laser Fax

Not finding what you are looking for?
Philips FaxJet 375 Plain Paper Inkjet Logo

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Fax Machines Experts

yadayada
yadayada

Level 3 Expert

60985 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1869 Answers

Paul King
Paul King

Level 3 Expert

735 Answers

Are you a Philips Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...