Philips Magnavox MT1931B 19" TV
Problem for Philips Magnavox MT1931B 19" TV

How do I remove on screen tutorial




By willisman on Aug 01, 2006

" "
I unplugged the tv set for a few hours and when I plugged it back in, there is an on screen tutorial that goes through the steps of how to program the TV. None of the buttons on the tv will work nor will the remote. How do I get the tutorial off the screen?

Solution #1

posted on Aug 01, 2006
Not Rated)

techman

Rank: Guru  Philips Televisions & Videos  Expert
Rating: 86%, 7687 votes
No No No Go to the menu of this TV set as thgeres a slaes pitch programed into the set in the menu. Its most likly under setup turn OFF the promo setup!! Thats all folks!!
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Solution #2

posted on Aug 01, 2006
Not Rated)

unclejed

Rank: Master 
Rating: 85%, 210 votes
first question... can you go through the tutorial?
Comments:

Aug 01, 2006

- i don't mean to be facetious, but sometimes you need to go through the steps programmed into the machine, to get it to work the way you want it to...... in the meantime, i'm looking it up (pay no attention to that man behind the curtain.......) ;-')

you could turn the tv off for quite a few more hours, and see if it responds, it might have "woke up" a bit "dazed and confused"...... technical reason, sometimes tv's have both a "memory battery" that keeps it's settings for a few hours, as well as a "power loss reset" that tells it that the power has been off from the wall...... sometimes if you power the set back up, and the reset tells it power was lost, and the memory is in a partially "lost" state, it will default to a set of instructions telling you how to set it up and use it, but the memory might be "confused" enough, that the processor cannot store instructions from either the front panel or the remote....... if the memory circuit had had longer to discharge and lose ALL of it's settings, it might have worked the first time you plugged it in........ a longer time unplugged might cure this condition (say, maybe a day or two), but if it happens after that, call a service tech........
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