Question about Westinghouse SK-32H240S Television

1 Answer

When I turn on my tv the closed captioning automatically turns on and I can't turn it off

I have tried going into menu to turn off closed caption but it says that it is off but it is not and continues on every channel that will allow it

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  • Pamela Clark Feb 07, 2012

    I tried pressing "cc" on the remote and that doesn't work either. It just shows up on the screen with 3 options: off, on, and off when muted but when I press off it does nothing.

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  • Westinghouse Master
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Hello
After switch ON the TV, and after picture has displayed on the screen with 'closed Caption" window, just press button "CC" on your remote control. For each press, the close caption window will vanish and disappear. OK.

Posted on Feb 07, 2012

  • The Knight
    The Knight Feb 07, 2012

    Hello
    To OFF the close caption option, there is no other procedings stated in its manual Press CC to close the close caption option; as it sys.

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Agent Jason
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SOURCE: close captioning

Hi ckay31,

If your remote is not allowing you to navigate through the menus, you may need to replace the batteries.

If this does not work, in the meantime you should be able to navigate the menus using the menu button on the TV. The Closed Captioning option should display under Channel Settings.

If you are still unable to get your remote to function properly, I recommend you contact Westinghouse Customer Service at (866) 287-5555. You may also view your product's manual at http://www.westinghousedigital.com/pdf/15_User_Manual.pdf

Thank you,
Jason,
Go Ahead. Use Us.

Posted on Jun 16, 2008

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