Question about HP DeskJet 930c InkJet Printer

1 Answer

Only printing top few lines

Printer feeds in a page and starts to print. Then the power and resume lights start to flash. Press the resume buttom and the paper ejects with only the top few lines printed. Tried on different computers - same result. Checked the printer and cannot see any mechanical problems. Ink cartridges are okay. Inside of printer is clean. Paper does not appear to be jamming - it ejects without problems. I've been to the HP web site and checked all the things they suggest but I can't find this particular problem described. Thanks in advance.

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  • 2 more comments 
  • Graham Saint Aug 01, 2006

    Unclejed I cleaned the timing strip as you suggested and the printer now works perfectly. Thanks heaps, you are a genius.
    Graham

  • Anonymous Feb 15, 2008

    Our printer prints the top few line then pauses and in a few seconds prints the rest of the receipt.

  • wantbe guru Jul 24, 2008

    change cartridge with walgreen refill and it wirk for about ten pages however the color on some printing document the gray area printed in blue so i ran cartridge test thedn tried to print adocument and the colors for text were visable like cascade on each word. then document got stuck second green light started blinking and i had to forn feed the document out. turn off power and open cartridge door and cartridge did not move printer rollers move and clikcking sound and then the form light and power light start blinking. i was trying to just remove the cartridge but it wont move and powering off just create the same problem noise and the both light flash no printing at all and can not remove cartridge HWLP

  • Anonymous Feb 10, 2009

    Samsung CPL 300, Laser

    BAD Printing results on the page: There are white narrov vertical lines (from top do the botttom) theres no print result. . Other text (out of these vertical lines) is OK.

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  • Contributor
  • 26 Answers

Check the print driver in control panel...... if the correct driver for the printer is not installed, or corrupted, it can send invalid instructions to the printer, but let me check....... ahah! found it..... it's a carriage stall (not the horse kind :-') ) but the print head carriage is jamming for some reason, either there is some grit on the carriage bar, or a missing tooth in the drive belt, or the timing strip is dirty..... the easiest to fix yourself would be to clean the timing strip. the timing strip is a clear plastic tape usually behind or below the carriage bar. it looks like it has a grey horizontal stripe across it (actually it is many tiny vertical black stripes that provide the printer with motion and dot timing information). carefully with a window cleaner soaked paper towel, and without too much pressure (that would unhook one of the ends of the strip)wipe the strip clean on both front and back. also if the printer happens to be in an unlocked condition (you can do this by removing power during the head positioning cycle), try moving the printhead at a moderate speed back and forth along the carriage bar and see if there's anywhere where it binds up or you feel more than normal resistance, the printer needs repair, but at least you can tell the technician where to start looking....

Posted on Aug 01, 2006

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1 Answer

Power went off when I tried to print


Would be helpful to know which operating system you are using and whether there where any warning light flashing. For starters review the following solutions.
Printer Does Not Start or Stops During Print Jobs

Inner Cover was open when you started printing.

Close the Inner Cover and press the RESUME/CANCEL button on the printer. The printer resumes printing.

Inner Cover was opened while printing is in progress.

Close the Inner Cover and press the RESUME/CANCEL button on the printer.

A page of print data being sent at the time of the error will be erased, so print that page again.

The printer has been printing continuously over a long period.

If the printer has been printing continuously for a long time, the Print Head may overheat. To protect the Print Head, the printer may stop printing at a line break for a period of time and then resume printing.

In this case, interrupt your print session at a convenient time and turn the printer off for at least 15 minutes.

Additionally, if the printer has been printing graphics or photos with intense colors continuously over a period of time, the printer may stop printing to protect the Print Head. In this case, printing will not resume automatically. Turn the printer off for at least 15 minutes.

i_expl.gif Caution

The Print Head and the surrounding area can become extremely hot inside the printer. Never touch the Print Head or nearby components.

Out of paper.

Make sure that paper is loaded in the selected paper source.

Reload paper if no paper is found in the selected paper source (Auto Sheet Feeder or the Cassette).

If the same paper is loaded in the other paper source, you can switch the paper source with the Paper Feed Switch or the printer driver to continue printing.

If both paper sources have run out of paper, confirm the selected paper source and load paper there.

Printing documents with plenty of photographs or illustrations.

When the POWER lamp is flashing green, the printer or the computer is processing data. Printing large data such as photos or graphics takes time for the printer and the computer to process, during which the printer may appear to have stopped operating.

In addition, when printing data that uses a large amount of ink continuously on plain paper, the printer may pause temporarily. In either case, wait until the process is complete.

i_note.gif Note

If you are printing a document with a large printing area or printing multiple copies of a document, printing may pause to allow the ink to dry.

Dec 08, 2010 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

My MP510 was just printing fine then went to rear feed and now all I get is a flashing green and yellow lights


review this to determine your problem.. If all else fails simply unplug your printer wait a minute and plug back in.

Handling Error Messages


When a printer error occurs, the POWER/ERROR lamp flashes.
The number of flashes indicates the type of error that has occurred.

Count the flashes and take the appropriate
action to correct the error.
Number of Flashes
Possible Cause
Try This
Two flashes Printer is out of
paper/Paper does
not feed
Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL
button.
Three flashes Paper jam/Paper
Output Tray is
closed
Clear the jammed paper, reload paper in the printer, then press the RESUME/
CANCEL button. If the Paper Output Tray is closed, open it.
See “Paper Jams” on page 72.
Four flashes Empty ink tank Press the RESUME/CANCEL button to resume printing with an empty ink tank.
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See “Replacing an Ink Tank” on page 42.
Five flashes Print Head not
installed/Print
Head not installed
correctly/Defective
Print Head
Install the Print Head. If the Print Head is already installed, remove the Print Head
and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact the Customer
Care Center.
Six flashes Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button.
Eight flashes Waste ink absorber
almost full
The printer has a built-in waste ink absorber for the ink used during Print Head
Cleaning.
Eight flashes indicates that the waste ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the waste ink absorber becomes completely full, contact the Customer Care
Center.
Nine flashes A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer

Disconnect the camera cable, press the RESUME/CANCEL button and reconnect
the cable.

If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital cameras or digital video camcorder compatible with this printer

Mar 29, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Light flashing green and yellow will not print


Hi this is only a try it may work
Start with the printer OFF

1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
presses - light color - function

Number of presses - light color - function
0 presses - green - Test print (or exit service mode on i960)
1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960)
2 presses - green - EEPROM initialize
3 presses - orange - Reset waste ink counter

Jan 14, 2010 | Canon i850 InkJet Photo Printer

2 Answers

My Canon i850 flashes in a continuous cycle of one green followed by 7 yellow blinks when switched on, and does not print. What is the problem and how can it be solved?


try the following

1. Start with printer OFF
2. Hold down RESUME and then press and hold down POWER Button.
3. Release the RESUME but continue to hold down the power button
4. Press the RESUME twice, then release POWER button.

Now you have put the printer in Service Mode so it will accept Service commands. Here is the list of Service commands;

A. Press the Resume button once = Print Service test print
B. Press the Resume button twice = Print EEprom data sheet
C. Press the Resume button Three = Initialize the EEprom
D. Press the Resume button Four = Clean Waste INk Counter
E. Press the Resume button Five = Change Destination settings
F. Press the Resume button Six = Head Refreshing (Cleaning)
G. Press the Resume buttom Seven, Eight, Nine, = Not used
H. Press the Resume button Ten = Return to selection Menu

Jul 28, 2009 | Canon i850 InkJet Photo Printer

1 Answer

I9900 printer has error 5B00 & won't print


You may need to change the ink absorbers. But try resetting the printer:
Canon I series service mode

1. Start with printer OFF
2. Hold down RESUME and then press and hold down POWER Button.
3. Release the RESUME but continue to hold down the power button
4. Press the RESUME twice, then release POWER button.

Now you have put the printer in Service Mode so it will accept Service commands. Here is the list of Service commands;

A. Press the Resume button once = Print Service test print
B. Press the Resume button twice = Print EEprom data sheet
C. Press the Resume button Three = Initialize the EEprom
D. Press the Resume button Four = Clear Waste INk Counter
E. Press the Resume button Five = Change Destination settings
F. Press the Resume button Six = Head Refreshing (Cleaning)
G. Press the Resume buttom Seven, Eight, Nine, = Not used
H. Press the Resume button Ten = Return to selection Menu

To EXECUTE anyone of the above commands you "MUST Press the Power button one time. Then the function will be executed. After that function has been executed the printer will REMAIN in Service Mode,.. waiting for another command. You can only execute one command at a time. If you are through with all the commands you want to do, just press the power buttom one more time and it will turn the printer off and you will be out of Service Mode. One more note. When you get the printer into Service MOde and it is ready to accept a command, the green light will be on and steady. As you issue a command by pressing the resume button, it will alternate the color from green to orange with each press of the resume button. Remember, if you issue either one of the commands to force a print make sure you have paper installed.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 13, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Operator Error Canon i850 printer


Start with the printer OFF

1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
presses - light color - function

Number of presses - light color - function
0 presses - green - Test print (or exit service mode on i960)
1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i850)
2 presses - green - EEPROM initialize
3 presses - orange - Reset waste ink counter

Dec 09, 2008 | Canon BubbleJet i560 InkJet Printer

1 Answer

My Canon S300 printer is flashing green, then 8 oranges flashes (waste tank almost full). What exactly do I have to do to resolve the problem?


This procedure will print out information about the EPROM:

2 EEPROM information printing
a) While the printer is powered off, hold down the RESUME button, then press the POWER button.
b) When the POWER LED lights up, hold down the POWER button, and press the RESUME button twice.
c) Release both the POWER and RESUME buttons, and the service mode is entered.

<< Note: the printer will cycle through and then the power light will stay on steady>>

d) Press the RESUME button twice.
e) Press the POWER button.
==>EEPROM information printing pattern will be printed.

If a report is printed, then you know you have done the steps correctly. The top line of the report will look like this:

S300 P=V 1.00 Destination=000.0 D=095.5 Page=05716 CH=0000 BK=(000) C=(-01)

The number after "D=" is the waste tank counter. To reset this to zero, repeat the steps above except for step d) you will press the RESUME button four times. (Also, you may have to press the POWER button in step e) twice).

Repeat the steps to print the information and the counter number should be zero. Mine changed from the above line to this:

S300 P=V 1.00 Destination=000.0 D=000.0 Page=05717 CH=0001 BK=(000) C=(-01)

Nov 16, 2008 | Office Equipment & Supplies

1 Answer

Not printing the correct text / picture


your in line mode instead of page mode.
  1. Turn printer power off.
  2. Press and hold the feed key, then turn power back on.
  3. When light starts to flash, release finger from feed key.
  4. When light starts to flash again, press and hold the feed key until the light turns red (or amber), then release finger from feed key.
  5. Wait for light to turn solid and press feed key once.
  6. Check to make sure you are in the correct printer mode by printing a configuration label (Click here for configuration label example - Note item C).

Jun 23, 2008 | Zebra TLP 2844-Z Thermal Label Printer

1 Answer

Canon Pixma iP3300 printer


Problem solved. press and hold the RESUME button on the printer (just below the power button) until the power button flashes green three times. Release the RESUME button and the paper roller will automatically clean itself. Do this twice and it should work perfectly.

Feb 20, 2008 | Canon PIXMA iP3300 Printer

1 Answer

Flashing Lights on HP 690C - Won't Print


Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino

Nov 17, 2006 | HP DeskJet 690c InkJet Printer

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