The STANDBY light is flashing on the television and there is no picture or sound.
The STANDBY light will flash if an issue is detected within the television. This can sometimes be resolved by simply following the steps below to reset the television.
- Turn off the television.
IMPORTANT: For a projection television that uses an internal lamp, wait 5 minutes after turning off the television to allow the lamp to cool before continuing with the following steps.
- Unplug the television power cord from the electrical outlet.
- Let the television remain without power for 60 seconds.
- Plug the power cord back into the electrical outlet.
NOTE: If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.
Turn on the television.
If the issue is still unresolved after following all of the troubleshooting steps, service may be required
. Please note the number of times the STANDBY light flashes and relay that information to the service center.