Question about HP OfficeJet D135 All-In-One InkJet Printer

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HP J6480 My printer keeps displaying that there is no paper when the paper tray is full. Is this a sensor issue and/or which sensor?

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  • clarkt Apr 18, 2009

    My J6480 keeps saying out of paper. unplugged, rebooted, no jam. What do I do?

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Try this...

Posted on Oct 28, 2009

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Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent. NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
  2. Tap the stack of paper on a flat surface to align the edges.
  3. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper. NOTE: Do not load too much paper in the product.
  4. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  5. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driverThe paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened. Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water. NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.

Posted on Oct 22, 2008

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1 Answer

It says printer out of paper. Load it up. It had paper in the tray. But keeps giving same messageI use plain paper.Getting so annoyed with it. Gail


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Firstly, is the exit bin full of paper? If it is, just remove it.

If not, then it's going to be a sensor that recognizes the paper amounts in the exit tray. Check for broken plastics and possibly stuck plastic flaps in the exit tray.

If it's neither of those, try turn it off, unplug, then reverse.

Other than that, if no go, then it's an internal sensor issue. At that point, probably the best bet is to replace as repair costs would outweight a new unit cost most likely.

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