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Gateway computer error I am having a recurring problem that I cannot figure out the cause. I have a “refurbished model GT5628” that will reboot on its own. This has been a problem ever since I got the machine. I get a message after each reboot that reads “System Preparation Tool 3.14” than I get the message “Fatal error occurred while trying to sysprep the machine” At first this would happen once in a while, now the reboot is about every 45 minutes of reu time.. Please Help Lou Nagel

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Go to the site listed and try this. It sounds like your problem.

Good luck!

Posted on Oct 24, 2008

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