Question about TalkSwitch TS-480i

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Number of Rings Before Pick-up

We've noticed that our new talkswitch phone rings 6 to 7 times before going to voice mail. As a result, our customers are hanging up assuming that no one is in the office. Can we change this through the phone itself? Or is this a more complicated problem?

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Log into your Management software.
Go to each phone line.
At the very bottom of the call handling section you should see routing options. Change these setting to the desired number of rings.

Hope this helps you.

Posted on Jan 21, 2010

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If you would like help on this, feel free to contact me at:

support@ippbxsupport.com

I deal daily with the TalkSwitch line of products

Shawn
http://www.ippbxsupport.com

Posted on Jan 24, 2009

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