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Posted on Oct 22, 2008
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HP DESKJET 6980

HOW COME i CAN NOT OBTAIN A MAINTENANCE AREA.
MEANING CLEANING ,ALIGNMENT,TEST PAGE ETC.
ALSO INK LEVELS DOES NOT DISPLAY THESE EITHER

1 Answer

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  • Expert 70 Answers
  • Posted on Oct 22, 2008
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Try downloading and reinstalling the HP maintenance software and drivers from the HP website.

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Related Questions:

0helpful
1answer

How can i tell the ink levels in the cartridges

You are either low on ink or the yellow cartridge is blocked. If you have a plug in the cartridge, doing a print head cleaning may help. On my inkjet printer, there are two levels of print head cleaning available.

Which brand/model printer do you have? Accessing the print cartridge level depends on the model and usually the software that you have installed. However, the software-provided level is an estimated level and may not accurately reflect the actual ink level in each cartridge. This is only available if you install the full-featured software from the manufacturer.

Generally, to see the estimated levels, if you have the full software installed, open the printer Toolbox. Then find a tab related to Maintenance and then get the estimated ink levels. For my HP printer, there is a specific tab just for the ink levels. (If you use Windows, there may be a icon for the printer in the notification area (on the right with the date/time information) that will let you open the software. Right click on the icon to access specific parts of the program.)

My printer has an option to print a quality test page in the Maintenance section which gives a better look at the ink levels. (For my HP inkjet, this is under the Device Services tab. Print head cleaning is also accessed here.)

Some printers with an LCD panel will let you access these maintenance items directly from the printer.

Please add a comment with your printer for additional information.

I hope this helps.

Cindy Wells
0helpful
1answer

Wont print. solid red ink light. wont display ink levels

Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.
0helpful
1answer

My Hp deskjet F4235 is not printing very good. I can barely read what it prints out. My printer is telling me that the ink is full.

You may need to run the maintenance processes such as head cleaning and alignment. It should be one of the tabs under the printer properties. Right click on the printer, choose printer properties, Maintenance. It depends from printer to printer. The alignment most likely is the culprit.
3helpful
2answers

I want to check ink levels

To check the ink levels ofyour printer click on the start button of te computer and then click on control panel now go to printers and faxes open it and look for the name of your printer right click on the icon and go to properties now click on printing preferences and then go to the features tab in the features tab look for the printer service tab now go to the estimated ink level tab and see the ink level
0helpful
2answers

HP Deskjet 6980 series - randomly printing out the Report Page throughout the day. Drivers updated, cables reset (connected via USB) but the issue still persists.

pls uninstall the printer driver from your pc, remove the usb core, turn off your printer and shut down your pc for about 10 min. then put on your pc reinstall your printer driver, if you have another usb cable change
0helpful
1answer

I REFILLED THE BLACK (C8727) , AND THE COLOR (C8728) ,

Go to:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=75035&lc=en&cc=us&dlc=en&lang=en&cc=us

Select Vista (or Vista 64-bit if you are using the 64-bit version) and download the appropriate drivers from there. These drivers should give you access to all of the necessary maintenance options including resetting ink levels (tell the driver you are installing new cartridges, remove and reinstall the existing cartridges to make it do the reset).

Test page coming out green indicates a problem with the ink cartridges since it should be using the black cart for most of the page.
0helpful
1answer

Red will only print on test page.

So what you need to do is clean the cartridge from the printer toolbox..do all the three steps cleaning..(clean cartridge,prime cleaning,intermediate cleaning)..
once the cleaning is done..try to make a copy..if its still the same..change both the ink cartridge and then try to make a copy..if it resolves the issue then cartridge is defective..if it does not resolve the issue then printer is defective..
0helpful
2answers

How to change black ink cartridge of HP Deskjet 6980

Lift the cover up.

The ink jet carriage should park in the center of the carriage.

Gently lift on the front of the ink jet until it removes. Some you have to lift up and some you have to lift down on. Just be careful.

HP inkjet cartridges tell you on the front of the stick by a dot weather it is tri color or black.

0helpful
1answer

Re: Smudging

Try Cleaning the printheads. you usually have a utilitie to do this in :- Printer preferences. Also try several Print test Pages. It appears that your getting a surge of ink, at the initial printing stage. use standard paper to do all tests with. 1:- it,s cheaper. 2:- it,ll help soak-up any surplus ink. whereas the glossy paper does,nt soak it up too well. If these solutions don,t help. check HPs site for fault diagnosing and repairing.
Hope this helps you in the right direction.
Mike@Compurepair.
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