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HP DESKJET 6980

HOW COME i CAN NOT OBTAIN A MAINTENANCE AREA.
MEANING CLEANING ,ALIGNMENT,TEST PAGE ETC.
ALSO INK LEVELS DOES NOT DISPLAY THESE EITHER

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Try downloading and reinstalling the HP maintenance software and drivers from the HP website.

Posted on Oct 22, 2008

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How can i tell the ink levels in the cartridges


You are either low on ink or the yellow cartridge is blocked. If you have a plug in the cartridge, doing a print head cleaning may help. On my inkjet printer, there are two levels of print head cleaning available.

Which brand/model printer do you have? Accessing the print cartridge level depends on the model and usually the software that you have installed. However, the software-provided level is an estimated level and may not accurately reflect the actual ink level in each cartridge. This is only available if you install the full-featured software from the manufacturer.

Generally, to see the estimated levels, if you have the full software installed, open the printer Toolbox. Then find a tab related to Maintenance and then get the estimated ink levels. For my HP printer, there is a specific tab just for the ink levels. (If you use Windows, there may be a icon for the printer in the notification area (on the right with the date/time information) that will let you open the software. Right click on the icon to access specific parts of the program.)

My printer has an option to print a quality test page in the Maintenance section which gives a better look at the ink levels. (For my HP inkjet, this is under the Device Services tab. Print head cleaning is also accessed here.)

Some printers with an LCD panel will let you access these maintenance items directly from the printer.

Please add a comment with your printer for additional information.

I hope this helps.

Cindy Wells

Dec 27, 2011 | Printers & Copiers

1 Answer

Wont print. solid red ink light. wont display ink levels


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Nov 18, 2011 | Printers & Copiers

1 Answer

My Hp deskjet F4235 is not printing very good. I can barely read what it prints out. My printer is telling me that the ink is full.


You may need to run the maintenance processes such as head cleaning and alignment. It should be one of the tabs under the printer properties. Right click on the printer, choose printer properties, Maintenance. It depends from printer to printer. The alignment most likely is the culprit.

Jun 30, 2011 | HP Deskjet F4235 AllInOne InkJet Printer

2 Answers

I want to check ink levels


To check the ink levels ofyour printer click on the start button of te computer and then click on control panel now go to printers and faxes open it and look for the name of your printer right click on the icon and go to properties now click on printing preferences and then go to the features tab in the features tab look for the printer service tab now go to the estimated ink level tab and see the ink level

Aug 28, 2009 | HP Deskjet 6980 InkJet Photo Printer

1 Answer

Printer displays "align cartridges" but every time I try to align the cartridges, it starts printing and then says printing cancelled and it stops aligning/printing. how do I fix this?


There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
One of the ink cartridges is low or out of ink. Black and all three colors must be available.
The paper has already been printed on or is colored paper.
Protective tape on a new ink cartridge has not been removed.
Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
The ink cartridge is defective.
Follow the steps below to resolve the problem:
Step one: Examine the paper the alignment page was printed on
The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail.
Step two: Does the alignment page print correctly
On the HP PSC 900 series, if the page ejects immediately or a "Paper mismatch" or "Paper too narrow" message appears, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way back toward the front on the HP All-in-One.
Look at the alignment pages that have printed. Compare the alignment page to those included in the " images of alignment pages " section at the bottom of this document.
If any of the colors or the black is missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Click here (buu02176) (in English) to learn how to correct ink cartridge related problems.
Step three: Perform a ink cartridge cleaning procedure
The ink cartridge cleaning process can be performed even with the alignment message showing in the display. Follow the steps below to perform an ink cartridge cleaning process from the front panel:
On the front panel, press Menu or Setup (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears, and then press the Enter or OK .
Clean ink Cartridges should appear in the display. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors or the black are missing, faded, or streaked on the alignment page, there is a ink cartridge problem.
Step four: Try to align the page again
HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses.
Automatic - these products use a sensor to check the alignment page as it is printed. You are not required to take any action to complete the alignment process. Click here if your model does not print an instruction page.
Semi-automatic - these products print the alignment page and instructions for scanning the alignment page using the scanner assembly. Click here if your model prints an instruction page .
Automatic cartridge alignment
Perform the following steps to align the ink cartridges:
Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
Press Setup or Menu on the front panel (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears in the display, and then press Enter or OK (depending on the model).
Press the Right Arrow (>) until Align ink Cartridges appears in the display, and then press Enter or OK (depending on the model).
To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not present, the unit will not be able to align the cartridges and will require service.
If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
If there are no other printing problems and you wish to continue, use the information in the " Bypassing the ink cartridge alignment " section below to bypass the alignment. The information from last successful alignment will be used.
If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic ink cartridge alignment
Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
Disconnect the power cord, wait five seconds, and then plug it back in. This will reinitialize the unit and force the scanner to calibrate again.

Jul 08, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I REFILLED THE BLACK (C8727) , AND THE COLOR (C8728) ,


Go to:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=75035&lc=en&cc=us&dlc=en&lang=en&cc=us

Select Vista (or Vista 64-bit if you are using the 64-bit version) and download the appropriate drivers from there. These drivers should give you access to all of the necessary maintenance options including resetting ink levels (tell the driver you are installing new cartridges, remove and reinstall the existing cartridges to make it do the reset).

Test page coming out green indicates a problem with the ink cartridges since it should be using the black cart for most of the page.

Mar 26, 2009 | HP DeskJet 3320 InkJet Printer

1 Answer

Red will only print on test page.


So what you need to do is clean the cartridge from the printer toolbox..do all the three steps cleaning..(clean cartridge,prime cleaning,intermediate cleaning)..
once the cleaning is done..try to make a copy..if its still the same..change both the ink cartridge and then try to make a copy..if it resolves the issue then cartridge is defective..if it does not resolve the issue then printer is defective..

Mar 09, 2009 | HP DeskJet F380 All-In-One Printer

2 Answers

How to change black ink cartridge of HP Deskjet 6980


Lift the cover up.

The ink jet carriage should park in the center of the carriage.

Gently lift on the front of the ink jet until it removes. Some you have to lift up and some you have to lift down on. Just be careful.

HP inkjet cartridges tell you on the front of the stick by a dot weather it is tri color or black.

Jun 13, 2008 | HP Deskjet 6980 InkJet Photo Printer

1 Answer

Re: Smudging


Try Cleaning the printheads. you usually have a utilitie to do this in :- Printer preferences. Also try several Print test Pages. It appears that your getting a surge of ink, at the initial printing stage. use standard paper to do all tests with. 1:- it,s cheaper. 2:- it,ll help soak-up any surplus ink. whereas the glossy paper does,nt soak it up too well. If these solutions don,t help. check HPs site for fault diagnosing and repairing.
Hope this helps you in the right direction.
Mike@Compurepair.

Feb 20, 2008 | HP Deskjet 6980 InkJet Photo Printer

1 Answer

Printer color problem


The ink cartridge cleaning process can be performed even with the alignment message showing in the display. Follow the steps below to perform an ink cartridge cleaning process from the front panel:
  1. On the front panel, press Menu or Setup (depending on the model).
  2. Press the Right Arrow (>) until Maintenance or Tools appears, and then press the Enter or OK .
  3. Clean ink Cartridges should appear in the display. Press Enter or OK to begin the cartridge cleaning process. A page will be printed during the cleaning process with all of the colors on it. If any of the colors or the black are missing, faded, or streaked on the alignment page, there is a ink cartridge problem.

Nov 30, 2007 | HP PSC 2110 All-In-One InkJet Printer

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