On my stroller there is a little plastic piece just above the front wheels. If you push it to the left it will lock the wheels. Push it back to the right to unlock the wheels. You may have to push a little hard to move it.
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I fought with mine stroller at the consignment store and no one else could figure
it out. But I loved it and was willing to keep it open to have it. I
tried the instruction but couldn't maneuver the three handles at
same time so I stood in front of the stroller and tipped it forward. Immediately
it began folding when I pulled the black handle buttons (on either side)upwards then the
handle on the back. It will collapse and fold up. At the bottom on
either side above the wheels are latches to secure to keep the
stroller together. Amazing!
Short of calling the manufacture for a replacement i would suggest placing an add on Craigslist or a similar community forum asking for the part you need. Consignment shops might be another good start.
Well, i'm not positive in this, seeing how I never had kids, but while jogging are you pushing down harder on the stroller? or you could look for smaller wheels to put it on, but then again you might have'ft to bend over to do it, and if the handle which you push is tall that has to do with force viberating the stroller