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How to turn off the router's firewall

Hi
I am trying to connect to programs like emule, and it says that the firewall is on. I am turning the Norton's firewall off, but still get the same result. I understand that it may be the router's firewall... How do I turn that off?
My router is Compex Netpassage 18A.
Thanks a lot!
Yaron

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  • Expert
  • 87 Answers

1. Insert the Product CD into your CD-ROM drive. The CD will run automatically.
From the Utilities section, select to install the uConfig utility to your hard disk.
2. When the utility has been installed, double-click on the uConfig icon. The
following screen will appear, click on the Yes button to proceed.
3. Select the router from the products list and click on the Open Web button. To
retrieve and display the latest device(s) in the list, click on the Refresh button.
4. Do not exit the uConfig program while accessing to the web-based interface.
This will disconnect you from the device. Click on the OK button to proceed.
5. At the login page, press the LOGIN! button to enter the configuration page. The
default password is “password”.
6. For the first time login, you will be prompted to select your time zone setting first
before accessing the router’s main web page. Take note that during the next
and subsequent logins, you will not see the System Time Setting page again.
7. You will then reach the web page of your router’s web-based interface.
8. Under the SECURITY CONFIGURATION command menu, click on Firewall
Configuration.

Posted on Oct 22, 2008

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Posted on Jan 02, 2017

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Firefow won't start. It was fine until I loaded Norton 360. A tech removed and reinstalled Norton , then removed and reinstalled firefox...no go. Help!


To know if norton is the reason why firefox wont work try to un-install norton and restart your computer and run Firefox
or

It seems that Norton blocks the firefox, to know about norton firewall, from Norton 360 go here:

1. Firewall Protection Settings
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Does you norton program have a firewall included with the software? If so, your windows firewall was probably turned off automatically because having two firewalls running simultaniosly can cause a conflict between the two firewalls and therefore will not work correctly.If you have a firewall included with your norton software make sure it is turned on and leave your windows firewall off, other wise turn your windows firewall back on.

As far as your situation with the broadband modem, I have to ask: Is your Thomson hardware a broadband router (wireless/wired), or are you using an access point? (wireless/wired) If you are using a "router" there is no way to set it up to work with the modem the cable company provided you. However, if the Thomson modem hardware is an "access point" the only thing I can suggest is to follow these steps:

1) Pull the power cord out of the back of the modem that the cable company provided to you.

2) Next, plug in your Thomson router in to the ethernet port of the computer.

3) You are then going to configure that device. Start by going to the "network and Internet" section in your control panel. There should be a section in there where you can click that says "setup a new network connection" There should be an option to set up and "access point" and it will search for your hardware. If your hardware is found you will probablybe promped to input information about your router and once that's done it should set up successfully. If it isn't successful by some chance don't give up just yet! Go to step 4-

4) Shut down your computer.

5) next, switch the ethernet cable going from your Thomson hardware to the modem from the cable company.
6) You will then need a second ethernet cable to go from a second port of the Thompson hardware in to the ethernet port on your computer.

7) next, plug the power cord back in to the modem from the cable company and your Thompson hardware and start up your computer.

You should be able to get a wired internet connection if all goes well. If you have a wireless access point go ahead and set up a separate internet connection only this time choose "wireless" and choose your settings. I hope this helps. Feel free to contact me anytime if you have more questions. Happy Holidays!

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My emachine T3624 i bought used, and i cant get norton off of it,


Hi and welcome to FixYa,

Norton has a habit of being so good that it interferes with some normal activities. Should you wish to uninstall a Norton product and if at all possible, download and run the Norton Removal Tool. Soon as the Norton Product is un-installed, remove the remaining Symantec folders in Common Shared folders. Thereafter, pls follow below procedures:
  1. On the Windows taskbar, click Start > Programs > Accessories > Windows Explorer.
  2. Delete the program installation folders for all Symantec program that were installed.
  3. If you accepted the defaults, the installation folders will be in C:Program Files and will have the name of the program that you installed.
Below listed are the default program folder names and locations listed by program:
  • C:Program FilesNorton Internet Security
  • C:Program FilesNorton SystemWorks
It would help to configure Windows to show all files.
  • Click on "Windows Key" and select Control Panel
  • Double click on Folder options.
  • Click on View Tab
  • Un-check "Hide file extensions for known file types."
  • Under the "Hidden files" folder, click "Show hidden files and folders."
  • Click on Apply
  • Click on OK.
Having performed the above, search for and delete all Symantec folders.
  1. Click on "Windows Key" and select Computer.
  2. Double click on C Drive
  3. Go to the following locations and delete the following folders.
  • c:Program FilesNorton Internet Security
  • c:Program FilesCommon FilesSymantec Shared
  • C:ProgramDataSymantec
and delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified.
  • Click Start and then Run.
  • Type REGEDIT into the Run dialog box when it comes up and then click OK.
  • The Registry Editor will open.
  • Navigate to and select the following key:
HKEY_LOCAL_MACHINESOFTWARESymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Navigate to and select the following key:

HKEY_CURRENT_USERSoftwareSymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Click on File in the top toolbar and then click Exit.
  • If the error message is still there, go to Start and search for SymAddln and if found one entry in C:/Users/user name/Favorites/Internet Shortcut and delete it and reboot your computer.
Pls post back results. Good luck and thank you for using FixYa.

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Cannot activate norton 360


Hi Uptonmark,

I have come across this problem on a norton 360 antivirus solution before. It would also get pretty complicated if you're using vista. However, one of the first things you should do when using any antivirus is to tell the windows OS (be it vista or XP), that your anti virus is taking over the firewall + antivirus activities of the computer. So, what you might wanna do is:

1. Launch norton 360 and check to see if your outbond traffic is being blocked. Your outbound traffic to connect to the server should NOT be blocked and sometimes in 360, it is blocked by defualt.

2. Go to the control panel. Under security, define norton 360 as your firewall and anti virus. If you can afford it, disable windows firewall (since norton 360 is taking care of that problem).

3. After these settings, restart computer (for any process changes to take effect) and try to connect and see.

Hope the above suggestions help. Also, when defining your whitelist (a list of programs that are allowed to traffic in and out through your firewall), try to allow as much as programs possible (those that you deem important enough(, to prevent such an incident like this from ever happening again. Or you could take the route that i took... get bitdefender. Less complicated and more advanced security options. Norton 360 is good too, but for my personal computer, i;d stick with bitdefender any day. Hope the above helps. Let me know if the suggestions work out, else i can instruct in more detail. Thanks.

Regards,

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1 Answer

Norton Firewall Difficlty


I suggest not using norton. Goto www.avast.com and use the Free home-edition. Set your windows firewall back to defaults after norton is uninstalled.

Make sure to have Avast scan every file on your system. You very well maybe infected.

Please do not think norton is all that great because you payed for it. Get Avast.

G'luck

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I need help connecting t o the internet


there are several issues that could lead not being able to connect to the internet. it can be a router problem if you are networked. it can be the ethernet card. it can be that you internet explorer is corrupted, it can be that you have an invalid ip address, it can be due to firewall. if you have a norton or mcaffee antivirus program the firewalls of this program can prevent you from getting online. or some updates from norton or mcaffee will knock off your internet connection.
try going to safemode with networking in the advance boot menu (normally if you press f8 when your computer is turned on) if you can go online in safemode with networking it means a program is causing you not to connect.
worst case scenario: REINSTALLATION OF WINDOWS

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Emule lowid


I am sorry, but I would not listen to advice that you need to disable your Firewall for it to work!?!

Obviously as the response shows, even with the Firewall disabled it did not work [and would be vulnerable to attack]

There are two possibilities off hand:
  1. You have not taken into account forwarding ports in your Router as well as Software Firewall [if applies to you]
  2. Your ISP may be aware of using the ed2k protocol and try to stop you from using eMule
Remember to use the OBFUSCATION option.
This option in eMule allows you to connect to a server in a way
that masks or 'hides' the ed2k (eMule) protocol

Go To Options > Security

Here you'll tick the "Enable Protocol Obfuscation" box
06ecf4c.png

Remember to only tick the first box under "Protocol Obfuscation"

You should be able to see your 'hidden' status on the right side
of the server window in eMule
5c912d5.png

If your ISP was in fact interfering, this should help you gain back your ability to use eMule without restriction


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Can,t unstiall norton


Norton Internet Security 2004/2005 has an effective firewall. This is in addition to the Windows firewall. Firewalls monitors and restricts information that travels between your computer and a network or the Internet and provides a line of defense against someone who might try to access your computer from outside the Firewall without your permission. In this case the windows firewall was disabled and Norton Firewall was the main one. When some program from your computer tries to connect to the internet, Norton Internet Security gives a prompt, which has options to allow or block the access. Many times the recommended option is to block the access. So be careful to see what you are blocking internet access before clicking OK. Click the Norton Security icon at the bottom right corner in your system tray. On the pop up window, first check if you have not clicked ?Block Traffic? button. As this will block all internet access. If that is ok, maybe the program has been blocked access and has to be unblocked manually. But it was not easy to find where was the blocked list. But here is it location. Go to Norton Internet Security > System and Settings and this is what you see ... Then you see that the Personal firewall is turned on to protect from unauthorized access to spyware, adware and other unwanted software. Click ?Configure? button. Go to Programs and scroll down the list for Manual Program Control. There you will see the individual internet access settings for each individual program. And you see that Mozilla Firefox/Internet Explorer setting shows ?Block All?. From the drop down list select ?Permit All? and now open Firefox. It works! And he is back to using firefox as his default browser again. Now you can scroll through the entire list and individually set the programs to allow and block internet access. Now you may fix some programs not working with the internet which you might have blocked by mistake. You can also set some allowed programs to block. I hope this tip helps. Now figure out the Custom option yourself!

Sep 27, 2007 | Symantec Norton AntiVirus 2004 - (Open...

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