Question about NetGear WGR614 Wireless Router

3 Answers

Intermittent loss of internet cnnection.Very annoying!

As above,I keep losing internet connection intermittently which is very annoying.My computer "dongel" attachment is only about 9 metres from the router in another room.Interestingly the blue light on the dongel flashes and is not constantly on.HELP please.

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  • robert693 Oct 22, 2008

    Willing to try your suggestion of new dongle,or even new device-all under guarantee so worth a go.

    Many thanks for helpful remarks,and speedy service.Will get back to you with results-THANKS.

  • robert693 Oct 26, 2008

    Thanks for all suggestions.Took dongle,usb connection lead and netgear router back to PC World-very helpful technical staff checked everything including incoming BT line for strength/tree branch interference in wind -ok.

    Moved router to a different site,still in the original room upstairs,but away from bedside radio/clock/alarm and the bedside lamp;positioned dongle to full length of usb cable vertically above PC--PROBLEM SOLVED.

    Question : Is the workings of routers interfered with by other electrcal equipment in close proximity?



  • Anonymous Dec 13, 2008

    Same proble, router needs to be restarted 2 or 3 times a day - linked to Virgin broadband 10mbline with little volume.

  • garobi Jan 27, 2009

    HAVE INTERMITENT INTERNTER CONNECTION LOSS WITH MOTOROLA SURBOARD SG900 WITH X-MIRCRO DONGLE

  • roskya320 Feb 09, 2009

    My motorola sbg900 wireless connection seems to disconnect randomly with my desktop connected via an ethernet cord.With the ehternet disconnected, my wireless remains connected without random interuptions.

  • CS-Vicky May 11, 2010

    Have you tried a different wireless dongle/other device?

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I have the same router - but its all connections that it loses not just wireless. Every 15 or 20 mins I get kicked off of World of Warcraft (wired connection) and my son gets kicked off of COD4 (wireless PS3). So it's def the router thats at fault. Looked for new firmware but its got the most current.

Posted on Jun 03, 2009

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Yep, microwaves will give them hell as they work along the same frequency. Ours used to switch our wireless on and off whenever my mother was cooking. Much fun, I can tell you.

"Mam! You've killed the net again!"

What I did do as a temporary solution when I had similar problems is make a small satellite dish out of foil for my dongle.

It may be worth investing in a router with more powerful wireless. There's some 2-Wire routers also sold as BT Home Business Hubs which have stronger wlan than usual. They tend to cost more but they're worth it. Really good routers too, especially if you have a weak line.

Posted on Oct 27, 2008

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Sounds like it might be a bad USB dongle causing the problem. Have you tried another USB port on your computer to rule out a faulty dongle?

The other problem might be a faulty CAT-5 cable. Make sure that the cable is not be stepped on or rolled over by a chair. It is very easy to break the wires inside the cable and still get connections off and on.

Check these solutions and let me know your results.

Cheers,

Keith

Posted on Oct 23, 2008

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Posted on Jan 02, 2017

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1 Answer

Lose internet connection


Which type and brand of router ?

Several computer models include two specific hardware components that enable the device to connect to the Internet: an Ethernet adapter card and a wireless adapter card. These cards are also called network adapters, or network cards. If your computer suffers from an intermittent Internet connection, and your Internet service provider (ISP) doesn't detect any issues on their end, you can update the software for the network adapters to resolve the intermittent connection. If updating the adapters doesn't resolve the problem, reset the transmission control protocol/internet protocol (TCP/IP) and Winsock to restore the connection.

Click "Start." Click "Control Panel." Type "manager" into the search bar. Click "Device Manager." Expand "Network Adapters." You should have one wired adapter and one wireless adapter, if the computer has wireless support. Double-click each adapter. Write down the name of the adapter, as well as the manufacturer's name. Go to the computer or network adapter manufacturer's website if you installed the adapter to the computer yourself. If the adapter came with the computer, go to the computer manufacturer's site instead. Select the "Support," "Download" or "Drivers" page. Look up your computer or adapter model. Select your operating system. Click the "Network," "LAN" or "Internet" category. Download the latest adapters for your network devices. Click "Save" or "Save As" and save the files to your desktop. Return to Device Manager. Right-click the first device. Click "Update Driver Software." Click "Browse My Computer for Driver Software." Follow the remaining on-screen directions to reinstall the device driver. Repeat the process for the other network device. Restart the computer after reinstalling the drivers to repair the intermittent Internet issue. Reset IP Log in to Windows as an administrator. Hold down the Ctrl, Shift and Esc keys to open Windows Task Manager. Click "File." Click "New Task." Type "cmd" and press Enter to open Command Prompt. Type "netsh int IP reset c:\resetlog.txt" into the Command Prompt. Press Enter to rewrite the TCP/IP registry keys. Enter "netsh winsock reset" into the command-line prompt. Press Enter to reset the Winsock catalog and resolve the intermittent Internet problem.
How to reset Internet Protocol (TCP/IP)
http://support.microsoft.com/kb/299357

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