Question about Rival 38601 Smart Pot 6-Quart
I would like to purchase a top for your rival dhp 4603 crock pot. Will you please e-mail me and let me know if you have it. Thank you Laurene E. Harris firstname.lastname@example.org
Posted by Anonymous on
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Posted on Jan 02, 2017
I have had mine ONLY TWO MONTHS and picked up the lid, handle came off and lid shattered into a million pieces. Didn't know there was a one year warranty, so now I have to spend hours looking for the receipt (I still have the box) or GO BUY A DIFFERENT BRAND. This is definitely a safety issue.
Posted on Jan 16, 2008
I Broke the lid to my Rival Smart Crock-Pot (6 Quart). I just bought a new one...but I have a black stone and the bottom half...all in great condition. I would be willing to give it to anyone who needed it for the cost of shipping it to you. Just tell me where to send it ...I hate to just throw it out.
Posted on Jan 28, 2008
OKAY...I'll help you figure this out
Rival doesn't even acknowledge that model number (3154) in their replacement parts. Makes me think we either have the wrong model # or the wrong manufacturer OR more likely we are missing a few of the prefix letters to the model number.
Please double check and make sure you are looking in the right place for it...here's a pic on Rival's website on where to look on the crockpot: http://www.crock-pot.com/CustomerService.aspx?id=rpt
If you are certain it's a Rival and the number is "3154" then call their customer support # at 1-800-323-9519.
If you discover the model number does have a few prefix letters, be sure to enter that on their search page (which is the same link I posted above.)
Not sure what the replacement part will cost but for $35 you can get a used 3154 with lid on ebay: here (that kinda proves there is such a model - so you may have to call Rival at the number listed above.
If this solves it for ya, please let me know by rating this answer. If not let me know. :-)
Posted on Mar 29, 2009
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