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When trying to open adobe reader 8.1.1 get following message: patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package. when we tried to install reader 9 got this message: could not uninstall version 8.1.1. tried to uninstall from the add/delete programs got the original message again. help please

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It sounds like the application that is needed to uninstall the version 8 is corrupted or missing. Try reinstalling version 8 first then uninstall it before loading version 9. If you can reinstall version 8 and it asks you if you want to repair or install, choose install to get all of the files back before uninstalling it again. Always uninstall from add/remove programs. If deleting it from program files instead of uninstalling it correctly it will cause problems.

Posted on Oct 23, 2008

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leethedeuce
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SOURCE: I am having a problem

Have you already installed the program? Have you gone to add remove programs and tried uninstalling the program then re-install it? 8.1.2 is out so here is a link to the full install. Try those solutions and see what you come up with. If it does not work I will need to know what Operating system you have.
Good luck,
Lee

Posted on Jun 15, 2008

6ya6ya
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Posted on Jan 02, 2017

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