Question about Breville SK500-XL Stainless Steel Cordless Electric Kettle

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Breville sk500xl kettle two bi-metallic thermal overload switches that are connected to the heating element.

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SOURCE: Problems with Breville SK500XL Stainless Steel Cordless Electric Kettle

you need to change out the heating element.For electric kettle, alway remember to fill up water before you turn on the kettle.never poure water while the element was hot.hope it help.

Posted on Aug 13, 2007

kwhisler
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SOURCE: Problems with Breville SK500XL Stainless Steel Cordless Electric Kettle

There's a thermal cutout that trips if the regular safety switch isn't enough. According to the manual, if the thermal cutout trips you have to send it back to Breville for servicing.

That may be what happened, if just letting it cool down and trying again didn't work.

Posted on Mar 15, 2015

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My Breville water kettle stopped heating water. This is my second teakettle to do this. We have had this second kettle for about 2 years. We always were careful to make sure the kettle is off before


Unless you can take it apart and repair it yourself, it probably isn't worth the cost to have it repaired. There are several websites that sell parts, but you really have to be familiar with electrical circuits to diagnose it. Possibilities are:
1. It could be the thermostatic switch that turns it off as it reaches temperature. These are little devices with two wires connected and are in the base of the unit. these normally reset themselves but can stop working, especially if they have gotten wet.
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2. It could be the cord to the unit with a wire broken at the base or the plug end.
3. It could be a thermal fuse; these are about 1/4 inch in diameter and may be hidden in an insulating sleeve near the element; they are sensitive to both heat and current.
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3. It could be the element is burned out.
Link to a parts supplier is enclosed

Breville Kettle Parts

Feb 04, 2015 | Breville Kitchen Appliances - Others

1 Answer

Bulb in Ikon kettle no longer lights up


I had this problem recently; I think my kettle have accidentally been turned on empty. The kettle has a safety for that, described as follows in the manual:
"The kettle is fitted with a safety device, which protects against overheating should the appliance be operated with insufficient water. If this occurs the kettle will stop heating. Switch 'Off' at the power
point and allow kettle to cool before refilling. The safety device will automatically reset when the kettle has cooled down."

Then they go on to tell you that there is an additional thermal cut-out, and if that is tripped, you have to send it back to Breville for servicing. However, it might not be that bad-- it wasn't in my case.

The heating connector and control is made by Otter, here's information that I was able to find about it on their website (Otter A1 and CS7 control and connector-- I think the kettle actually uses a CS4 connector, but the thermal cut out isn't described on that data sheet):
"The A1 control integrates to 360° cordless plug with element
dry boil protection. Two bimetals spring loaded against the
element surface make a fast response during dry boil. One
bimetal disconnects the live side of the electric circuit and the
other disconnects the neutral. A latch out function prevents
dry boil cycling. This automatically resets when the kettle or
jug is lifted from the cordless base."
http://www.ottercontrols.co.uk/support-downloads/domestic-data-sheets

So what does this mean to you? If you look at the bottom of the kettle jug, there is a circular indentation that slots into the base. There are two white plastic things which I believe are part of the "latch out" described above in Otter's documentation. If you see them sticking out, they may be stuck in position instead of resetting as they should. Use something like a pencil eraser to gently poke them so they unstick, then put the jug back on the base. That should cause them to retract, and at that point your kettle should work again.

Nov 07, 2013 | Breville SK500XL Stainless Steel Cordless...

1 Answer

Strong metal taste, how do I get rid of it. Coffee tastes terrible with very strong metal taste. I have boiled kettle about 8 times, but am unable to get rid of bad taste.


Professional chefs face this problem many times over with their stainless steel wares. Fill the coffee pot with water. Add a tbs of bleach. Let set for 2 hours. See if that helps. If it doesn't, please let me know.

Oct 20, 2009 | Breville SK500XL Stainless Steel Cordless...

2 Answers

Switch has stopped working, kettle will not heat water


Hi Bruce or anyone else that has this problem.
I had this problem too and after pulling the base off I found that the switch was ok but the problem lay with the two bi-metallic thermal overload switches that are connected to the heating element. I managed to reset them both and now the kettle works fine. This can become an issue if you have accidently boiled the kettle dry once in it's life. Best of luck.

Apr 22, 2009 | Breville SK500-XL Stainless Steel Cordless...

2 Answers

Siemens porsche kettle on/off switch problem


Hi
Make sure that the lid is securely on. Otherwise its the replacement of the auto bi metalic strip which turns the kettle off

Feb 14, 2009 | Breville SK500-XL Stainless Steel Cordless...

1 Answer

Breville kettle blew fuse (trip switch) now won't switch on


If the 'neon' light is on, the power is getting to the kettle, so if its not heating up then the element must have broken.

This kettle has a little white trip switch inside the 'socket' of the kettle (not the base unit). If its not heating, light is not on and the plug fuse is OK, then poke the white trip until it clicks.

Feb 07, 2009 | Breville Kitchen Appliances - Others

1 Answer

Red light flickers, goes off, no heat


I had a similar failure with my Braun WK600. Switch it on and the lights flicker and go out before it boils. Took it apart (Tamper Proof TORX, available from Snap-On, Canadian Tire, probably most auto parts places that also sell tools). The On-Off switch has a mechanical lock out for the lid being open and also for when it is not mounted on the base. The kettle also has three bi-metallic temperature switches. One shuts off the kettle after it has boiled long enough. The other two sit up against the element assembly adjacent to each end of the heating element.They protect against boiling an empty kettle by sensing the higher element temperture when there is no water to conduct away the heat. In the case where the lights flicker and go out, but the switch stays 'On' these are the likely culprit.
In my kettle the contacts did not line up correctly. Instead of making good contact they were only partially overlapping like a couple of the olympic rings or a couple of rings from the Audi logo. This resulted in a localized increased resistance and high heat in one of the contact holders which eventually melted the surrounding plastic. At that point the wires going to the element behaved a bit like springs which forced the contact holder further out of alignment until it all became hot enough to trigger the thermal switch.
I fixed it by bending the contact holder, which is fused into the now hardened plastic, to the optimal position and hopefully it will not generate enough heat to remelt the plastic or trip the thermal switch.
I have boiled a couple of kettleful's; so far so good!

Oh, and if you take your kettle apart and your house burns down it is not my fault.

Nov 22, 2007 | Braun WK600 Cordless Electric Kettle

2 Answers

Problems with Breville SK500XL Stainless Steel Cordless Electric Kettle


There's a thermal cutout that trips if the regular safety switch isn't enough. According to the manual, if the thermal cutout trips you have to send it back to Breville for servicing.

That may be what happened, if just letting it cool down and trying again didn't work.

Aug 13, 2007 | Breville SK500XL Stainless Steel Cordless...

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