Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum
Posted by Anonymous on
Your DC15 is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions and removed any threads or hair from the brushbar, you should be able to reset the machine. For guidance on doing this, please refer to our online support guide:
This should resolve the issue, but if you'd like any further assistance, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Feb 29, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).
Posted on Apr 18, 2009
Same problem but all fuses etc ok I found that there are two wires that move with the head,orange & white located in the left hand bottom panel(side of vacume). they had broken bought some conectors from maplin & all fine now.
Posted on Jun 13, 2009
The end caps of the brush assembly which contain the bearings are only a push fit onto the spindle (quite tight). Remove these and the brush bar will pass through the drive belt loop. To achieve this the belt has to be stretched slightly so care has to be taken not to over-stretch what might be a belt getting to the end of its life. When refitting the end caps do not forget to aline them properly so they fit into the sole plate recesses correctly.
I cannot see at the moment how to replace the drive belt on the DC 07 without significant dismantling (that will probably be my next job) I do not see the use of the Dyson tool you offered.
Posted on Oct 27, 2009
Tips for a great answer:
Oct 28, 2013 | Dyson DC15 Animal Bagless Upright Cyclonic...
Sep 15, 2013 | Dyson DC15 Animal Bagless Upright Cyclonic...
Apr 17, 2012 | Dyson DC15 Animal Bagless Upright Cyclonic...
Apr 12, 2012 | Dyson DC15 Animal Bagless Upright Cyclonic...
Sep 03, 2011 | Dyson DC15 Animal Bagless Upright Cyclonic...
Jul 31, 2011 | Dyson DC15 Animal Bagless Upright Cyclonic...
Jul 21, 2011 | Dyson DC15 Animal Bagless Upright Cyclonic...
May 26, 2011 | Dyson DC15 All Floors - The Ball Bagless...
Feb 17, 2011 | Dyson DC15 Animal Bagless Upright Cyclonic...
Aug 10, 2009 | Dyson DC15 Animal Bagless Upright Cyclonic...
457 people viewed this question
Usually answered in minutes!