Question about Sansui DVD & Blu-Ray Players

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I have a Sansui VHS / DVD player, all of a sudden it won't play DVD movies. When you put a disc in, on the component it reads ERR, On the T.V. screen it says Incorrect Disc. I tried unplugging player to reset it but that did'nt do anything

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Try to insert other dvd or vcd disc to that player and see if still the same happening. let me know if any problem occur. hope that helps!

CHARCOIS

Posted on Oct 22, 2008

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This problem is related to a malfunctining lens already, first thing that you can try is to use DVD cleaner but if this wont correct the problem having the unit to a repair center will be good if its still under warranty so they can check if the lens already needs a replacement....

Posted on Oct 22, 2008

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Hi,

see if the player tries to read the disc. Load a disc and listen.
Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track. Please refer to the image i have attached.

Posted on Oct 22, 2008

  • Priya darshan Oct 22, 2008



    If you still face the problem after using the lens cleaner then you will have to get it repaired.

    Please take a moment to accept the solution


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Have you used a disc cleaner?

if not please use it

Posted on Oct 22, 2008

  • 1 more comment 
  • santha ram
    santha ram Oct 22, 2008

    this is mostly due to speck of dust over the lens.
    so use a lens cleaner and try cleaning the lens.

    get back to us if the problem exists.
    thank you


  • santha ram
    santha ram Oct 22, 2008

    any comments?

  • sdonana Sep 13, 2010

    a disc cleaner? what kind, to clean the dvd or the lens

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