Question about LG Shine KE970 Cellular Phone

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LG Shine-suddenly can't hear anything on calls

I've had the phone since summer, and have had no problems. Last night it worked fine, nothing out of the ordinary.

This morning I wake up, call to retrieve my voice mail, and my call goes through but I couldn't hear anything. So I shut off the phone, turn it back on and still have the same problem. I then call up my landline to see if I can hear either the rings or the voice mail message, and still no sound at all.

Then I connected my blue tooth earpiece and tried to both access my voice mail on the phone and call my land line again. Both time I get an error message saying I had a "Temporary problem" (don't remember the exact wording) and I couldn't even get a call through. So I again shut off the phone and retried it again. No luck.

Then I shut off the phone, took out the battery and sim card, and reseated them both. Then I tried making a call to my VM with and without my bluetooth earpiece and I had all the same issues (no volume with out the earpiece/call not going though with the ear piece).

Any idea's? Should I do a reset on the phone? Do I take it back to the store to get checked out?

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  • 2 more comments 
  • mkcosser Nov 19, 2008

    When I call, people can hear me, but I can'r hear anything on my phone.

  • Anonymous Jan 27, 2009

    can't hear anything on phone but people can hear me talking

  • Anonymous Feb 11, 2009

    same

  • Anonymous May 24, 2009

    this just happened to me too, today :(

×

6 Suggested Answers

  • 1 Answer

SOURCE: LG CU500 cell phone Call Divert Set problem

  • The issue is caused by the phonejack/memory chip assembly, located in the upper right rear of the phone has become unseated/loose and is causing your issues. I had the same problem and after I took the phone apart and put the assembly back in position, I eliminated the problem.
  • If you are not mechanically inclined and/or have access to small tools and an open area to work in, do not attempt!!!! There are numerous small parts including the side buttons and keypad and the above mentioned assembly that are exposed when you seperate the two sections that make up the back of the phone. If you attempt the repair be extremely careful to note the position of parts before you take it apart and make sure they go back in correctly. It is a bit time consuming but doable.
  • If you feel you can't do it yourself I'm sure that there are some online options for repair or perhaps a local repair shop that would do the repair. Good Luck

Posted on Jan 05, 2008

SOURCE: LG Shine KE970 Bluetooth issues

the pass code is always zeros trust me

Posted on Nov 07, 2008

  • 1 Answer

SOURCE: my lg shine wont turn back on...

my sony ericsson is loosing all the programs and suddenly the standby monitor become all white? does it need to upgrade? or reprogram or is there any parts tobe changed? dave of davao

Posted on May 30, 2009

MobilityMan
  • 129 Answers

SOURCE: Bluetooth connects to LG Vu phone but does not work

I would suggest taking the battery out when the phone is powered on. Replace the battery and try to re-pair the set.

If that doesn't work, then its likely the bluetooth module in your phone is broken. You can validate this by pairing the bluetooth with another handset.

Posted on Jun 30, 2009

  • 1 Answer

SOURCE: my lg shine speaker phone dont work

for ther flip phone i just put it to the half point to where it does work and then opened it a little more and put it back a little and then kept doing that untill it was fully open and now it works. =]

Posted on Jul 12, 2009

  • 1 Answer

SOURCE: LG shine 8700 no sound coming from phone

lgShine 8700 , no ring sounds when i call out,but if i wait the person i am calling can still pick up.AND at the same time this happened there are no tone sounds when pushing buttons.I checked the volume setting and it is up to full
DKM

Posted on Sep 30, 2010

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