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Service ticket 8017416743 - HP Office Equipment & Supplies

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  • marysea Oct 22, 2008

    Can't get rid of the photo card blinking light on my HP PSC 2175 printer. Also can't get rid of 'print cancelled' message on printer. Was having problems with print cartridges which I've replaced.

  • marysea Oct 22, 2008

    Yes, solved and so simple. Thanks

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4 Answers

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Hi,

The Nvram memory on the printer may be on the fritz..

Take out the cartridges unplug from computer and follow the steps below:

  1. Unplug the power cord from the wall outlet.
  2. Unplug the power cord from the all-in-one.
  3. Wait 30 seconds and plug the power cord back into the wall outlet.
  4. Press the Cancel and Right Arrow buttons.
  5. While still holding the buttons, plug the power cord back into the all-in-one. Continue to hold the buttons for two seconds, and then release them.

  1. Allow the all-in-one to re-initialize. This may take a minute or two.
  2. If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information.
This will reset the printer to factory defaults- clean the cartridges and reseat them back perfectly following the instructions to the T.

Hit me again if this doesn't got it fixed

and don't forget to rate

Posted on Oct 22, 2008

  • 1 more comment 
  • Rakesh  Kumar
    Rakesh Kumar Oct 22, 2008

    You can also try steps for similar errors by manufacturer in case my suggestion doesn't work.

    I hope it helped!!
    Keshey


  • Rakesh  Kumar
    Rakesh Kumar Oct 22, 2008

    You can also try steps for similar errors by manufacturer in case my suggestion doesn't work.

    I hope it helped!!
    Keshey


  • Rakesh  Kumar
    Rakesh Kumar Oct 22, 2008

    http://h10025.www1.hp.com/ewfrf/wc/docum...

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Try hard reset .

Unplug the power cord of printer for 30 minutes and plug the power cord to printer after 30 minutes .

This will reset your unit .

If your problem still exist then you need to check the position of the cartridge being place .

Posted on Oct 22, 2008

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  • 154 Answers

Please do a hard reset to get rid of the problem sir.

thank you

Posted on Oct 22, 2008

  • santha ram
    santha ram Oct 22, 2008

    hard reset is done by unplugging the printer from the power for 10-30mins and then again use ot normally.

    all the flashing errors will vanish and printer will start working as usual.

    thank you


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Can you please confirm us the main problem you are experiencing with your printer?

Posted on Oct 22, 2008

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