Question about RCA DRD485RG DirecTV DTV Receiver

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Satellite Receiver Malfunction

It had been working fine when about a week and a half ago it suddenly started showing the video at about every 10th frame with no sound. The pictures it showed were intact without any satellite breakup or weather fade, but would jump from 1 frame to approximately 10 frames later, then the next approximately 10 frames later and so on. No sound whatsoever. I tried a soft restart by turning the receiver off for several minutes without any improvement. Then I tried a hard reset by unplugging the receiver for approximately 15 minutes. No improvement. I switched out that receiver for another one which worked fine. Video and audio normal. It's the receiver. Any ideas? I really liked that receiver.

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Re: Satellite Receiver Malfunction

Go into the menu and check the signal strenth to see if its going up and down or if its a stead as a rock. I have seen this problem be the reciver as I was a satillite contractor for 5 years in the past and I have installed 1000's. I have also seen your poblem be a small brance in the distance cause the freezing, also a bad connector from the lnb on the dish to the multiswitch, or a bad connector on the back of the reciver or even a pinch in the wire but the most common thing I have found would be a loose connection on the back of the reciver with the fitting wasent screwed on all the way.. If the signal is rock steady, the reciver will need to be replaced as the recivers dont pay to be repaired. good Luck

Posted on Jul 31, 2006

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I have Dish 322 receiver. Everything was fine; a week or so ago satellite 119 reception was spotty, now we can't get 119 at all. We get 110 but only about 34%. Sometimes the receiver will power itself off...


It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
DISH Network

Apr 23, 2011 | DISH Network 322 DTV Receiver


How to record a program you are watching on your cable satellite receiver.

Hello,<br /><br />Most of the time we watch TV programs with our cable satellite receiver/decoder. And sometimes we would love to record these programs so that we can watch them again. You can learn how to record your TV program while you watching a TV program. <br /><br />All you will be needing is a DVD recorder or VCR (Video cassette Recorder). It all depends on the one you prefer.<br /><br />There are two methods of doing this connection. 1. is RF connection and the other is RCA. But I will start with the RF connection method;<br /><br />This is how is works. Get a RF cord, check the back of your TV, you would see RF in, connect the RF into TV in, then connect the other part to RF Out at the back of the Cassette or DVD Recorder.<br /><br />Turn the Cassette or DVD Recorder and the TV on. Go to Channel 1 or any channel on the TV, search the TV stations automatically or manually in order to get a display of the Cassette or DVD Recorder on the TV. To easily get the Cassette or DVD Recorder's station, play a movie on the Cassette or DVD Recorder while you search for the station. Once you see the display of the movie on your TV, you would easily know that that's the Cassette or DVD Recorder station. <br /><br />Once you have gotten a display from the Cassette or DVD Recorder, save the channel on the TV.<br /><br />Then get another RF cord, connect it to "RF out" at the back of the Satellite/cable decoder/receiver and the other part to "RF in" at the back of the Cassette or DVD Recorder.<br /><br />Now with the Satellite/cable decoder/receiver turned on and the Cassette or DVD Recorder also turned on, press the Cassette or DVD Recorder's channel, you should find search. Scan for channel/stations on the Cassette or DVD Recorder just like you did on the TV and you will find a display of the Satellite/cable decoder/receiver showing on the TV via the Cassette or DVD Recorder. Note that on some Cassette or DVD Recorder, you will have to select "Source" to RF before you can get a display of the channel.<br /><br />Now since the Satellite/cable decoder/receiver program is now showing via the Satellite/cable decoder/receiver, insert a black disc or cassette into the Recoder and press record. The Satellite/cable decoder/receiver programs showing on the TV via the player will be recorded and that would be all.<br /><br />For some recorders that has internal hard drive, you can just press record without inserting a blank disc......<br /><br />USING RCA CONNECTION METHOD.<br /><br />You could also achieve this by using a RCA (yellow, red and white cord).<br /><br />The connection procedure is the same with the RF explained above.<br /><br />Connect the Recorder to the TV. That is, from "Video and audio Out" of the recorder to "video and audio in" of the TV accordingly. Press AV or source on the TV to confirm that there is a display from the recorder on the TV.<br /><br />Now connect the RCA cord to "OUT" from the Satellite/cable decoder/receiver to "IN" at the back of the Recorder.<br /><br />Then, press source on the recorder to "INPUT" (RCA) and the Satellite/cable decoder/receiver's program will automatically display on the TV. <br /><br />While the Program is being displayed on the TV via the recoder, insert a blank disc and press record on the player and it will automatically start recording. You will see the record or record symbol while the recoding is in progress.<br /><br />I hope you understand the above. Please follow steps closely and you won't have any problems.<br /><br />Good luck.

on Mar 09, 2011 | TV Receivers & DVRs

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I have a sony kv36fv1 tv it works well with videos but when you put it on the cable it showes then blacks out and it just does this over and over


Is this happening on all channels or just a few? If it is fine while watching a video, please check you cables to make sure they are secure at the receiver and your TV. Also, try unplugging the receiver from your electrical outlet for 10 seconds and plugging back in. This will cause the receiver to reboot and reacquire satellite signal. I hope this helps.

Ray Calo
DISH Network

Feb 23, 2011 | Sony TV Receivers & DVRs

1 Answer

Just got dish a week ago everything fine. Yesterday the power went off and now the main TV has arch screen and three different colors on everything on the TV and TV 2's screen is just blue


Are you still having problems with your receiver? Depending on the type TV you have, TV 1, on an older TV will use channel 3 of 4. A newer TV will have an input setting. If you have the TV remote, press either the "input", "source", or "tv/video" button to cycle through the input settings till you find a picture. Make sure the green, blue, and amber lights are lit on the receiver. TV 2 should be on channel 60 or 73. I hope this helps.

Ray Calo
DISH Network

Aug 21, 2010 | DISH Network ViP722 DTV Receiver /...

1 Answer

Hello, i have dream box DM 800 HD PVR

Hardware. Check the power source, the 18v is used only for the LNB.

Feb 12, 2010 | RCA DISH Network(r) 311 Satellite System

1 Answer

When I turn on my tv today I have this message from Dish Network: your smart card does not currently have authorization to view or order this program. Please wait or channel up or down. I just had this...

I have had similar problem, all you can do is call dish net and explain to them what has happened. They can usually send information through there satellite to your receiver to correct this problem. Your card has not received the authorization codes for your service, Each card has a unique ID that dish net can address from there satellite.

Oct 08, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

DISH Model 625 skips to the end

Hi claramarie20there are a couple of things to look at when this happens. The first thing youwill want to do is replace the batteries in the remote, after you replace thebatteries you will need to press the MENU button and the numbers of 6-1-1. Itwill take you to the Point Dish screen and from there please select the CheckSwitch tab and then the Test button. After the test completes exit out of allmenus and the receiver will reboot and acquire the signal and it will stop the receiverfrom powering on and off.

Jul 04, 2009 | DISH Network DVR-625 DTV Receiver /...

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All of a sudden our DVR won't record a show that is set for a season series. We have to set everything for one time only record.This just started this week. We don't know what to do.

what you will need to do to correct this problem is delete the series recording. in your list (push list button) highlight the program you wish to delete, push select go to "rec. series" press select. and delete ALL push select... get "ok" message, select again. and reset receiver on front panel of receiver there is a door you can open, hit the red reset button and then setup your series record again by going into the guide and pressing record twice. this will fix the problem by deleting ALL of the series record and resetting, and resetting up series record

Mar 26, 2009 | Directv (R10) DTV Receiver / 70-Hours...

1 Answer

Directv receiver not able to load up

unplug the satellite cables from the dvr and restart it. it may or may load. if it does u can watch pre-recorded programs that are still on the hard drive

Dec 27, 2008 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

No video through HDMI section of Onkyo TX SR-805 receiver

My has problems with losing video on HDMI, component, or svideo, this is a piece of you know what!

Jul 03, 2008 | TV Receivers & DVRs

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