Question about HP Photosmart Premium C309g multifunction InkJet Printer
It reports paper jam, but there's no paper found in the system... When opening up the cover, the carriage tries to move to the middle, it's making a lot of noise, but it's only moving like a cm or so and then back to the right. Pushing by hand allows me to move it only about the same distance. It feels like there's an obstruction, nothing to see or feel. Then I checked if the print head lever is down in locked position, and it is, so that can not cause the blockage neither.
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Posted on Jan 02, 2017
Might be service station jammed.Service station work is to clean the print heads,stores spitting ink init as we as capping the print heads to protect from the nozzle drying..After switching off the machine service station capping the print heads and arrest the carriage assm for protecting the print heads, in this condition carraige assm wont come out until its released by service station. Its required expert to release the service station, if you force to pull it will damages the print heads.. You justify what you can do for this issue...If you are capable do it...But care fully
Posted on Jan 09, 2012
Please see this link from HP, and check how to clear the carriage jam(link includes the pictures aswell)--
HP Photosmart C4150 Carriage jam Troubleshooting
Please do accept this solution and revert for further assistance.
Posted on Jul 07, 2009
Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges (lift the lid up at the base of the control panel), wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime the ink lines to clear the error. You can find instructions for this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.
Posted on Mar 15, 2010
Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.
Posted on Jul 27, 2010
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