Question about GE 25931EE1 Phone

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GE 25931 Cordless Unavailable

I lost power to two of the handsets. So when I press Talk the handsets come up "Unavailable". According to directions I have set them in the main base to reset. They won't reset. I tried unplugging the base. Now all three handsets are "unavailable". I did try pulling the battery and putting it back (after waiting about 30 sec). No luck. I bought the phones new, and have only had them for about a month. Any help would be greatly appreciated.

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  • Anonymous Dec 02, 2007

    same as above

  • mistymd Dec 29, 2007

    i have the same problem what do you do?

  • Anonymous Mar 22, 2014

    I have unplugged the base, pulled the battery, waited 3 min, that didn't help.. it's not out of range and there is power, ty

  • Anonymous Mar 31, 2014

    I could hear my voice coming back at me whenI talked on the phone so I tryed to reset them (2) and now on handset 1 it says out of range and will not reset.

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I had the same problem recently due to a power outage during a storm. GE advised to disconnect the power cord and telephone cord on the "mother" unit. Wait five minutes. Then plug it back in.

I placed the "mother" phone back in the base. After the screen flashed on the "mother" phone, I removed it and then put the other two portables in the "mother" base.

This corrected my problem and all is now well.

Posted on Feb 22, 2008

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Posted on Jul 15, 2008

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Related Questions:

1 Answer

Phones are powered but do not connect to base so can't receive or make calls. Is there a way to reset?


The manual, which can be found at: http://www.home-electronics.net/ge/pc/IB/25952EE1_IB.pdf, reads:
4. Place the handset in the base cradle. The charge/in use indicator turns on,
verifying the battery is charging. The unit will take 20 seconds to register
and verify its security code. READY shows in the display.
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• The handset might be out of range of the base. Move closer to the base.
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http://www.home-electronics.net/ge/pc/IB/25922GE2_IB.pdf

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I have had the same problem before and now again for the last week...I finally remembered what I did last time to solve it!

I put my "unavailable" Handset into the main cradle and left it there for a slow count of 20. That has reset the unavailable handset and returned the dial tone etc.

Maddening isnt' it!

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