Question about GE 25931EE1 Phone

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GE 25931 Cordless Unavailable

I lost power to two of the handsets. So when I press Talk the handsets come up "Unavailable". According to directions I have set them in the main base to reset. They won't reset. I tried unplugging the base. Now all three handsets are "unavailable". I did try pulling the battery and putting it back (after waiting about 30 sec). No luck. I bought the phones new, and have only had them for about a month. Any help would be greatly appreciated.

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Re: GE 25931 Cordless Unavailable

I had the same problem recently due to a power outage during a storm. GE advised to disconnect the power cord and telephone cord on the "mother" unit. Wait five minutes. Then plug it back in.

I placed the "mother" phone back in the base. After the screen flashed on the "mother" phone, I removed it and then put the other two portables in the "mother" base.

This corrected my problem and all is now well.

Posted on Feb 22, 2008

Re: GE 25931 Cordless Unavailable - GE 25931EE1 Phone Phones

I worked
Thank You!

Posted on Jul 15, 2008

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Phones are powered but do not connect to base so can't receive or make calls. Is there a way to reset?

The manual, which can be found at:, reads:
4. Place the handset in the base cradle. The charge/in use indicator turns on,
verifying the battery is charging. The unit will take 20 seconds to register
and verify its security code. READY shows in the display.
NOTE: In case of a power failure, the handsets may display
UNAVAILABLE when the TALK/CALL BACK button is pressed.
You must then place all handsets on the main base cradle
for 20 seconds to re-register.
That should reset your handsets. Hope this helps :) Thank you very much.

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Need help registering the GE additional cordless model 27911.

I had the same problem but I fixed it by:

1. Disconnect the battery on the handset.
2. Wait 1 minute and reconnect.
3. Register handset.

Jan 10, 2009 | Uniden Cordless Phone

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You have to unplug everything, take the batteries out of all the phones, wait ten minutes and then plug everything back in. Mine does this once or twice a week... they won't give me my money back.

Dec 26, 2008 | GE 25881EE3 Phone

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Model 25922 5.8 GHZ Cordless phone with one main phone and two extras

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Handset can not link.
• If any handsets become inoperable, place it on the main base cradle for 20 seconds to re-register.
No dial tone
• Check or repeat installation steps
• Make sure the base power cord is connected to a working electrical outlet.
• Make sure the telephone line cord is connected to the base unit and the modular phone jack?
• Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service.
• The handset might be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in use indicator come on? The battery may need to be charged.

Sep 02, 2008 | GE 26998GE1 Cordless Phone

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Handset won't work

Finally got thru to GE and have determined the phone is kaput. I have returned it for replacement.

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1 Answer

GE 25931 Trio Cordless Phone Answering Problem

Try charging the phone on the main handset - Good luck!

May 21, 2008 | GE 25931 Trio Cordless Phone

1 Answer

Phone Not Working

I have had the same problem before and now again for the last week...I finally remembered what I did last time to solve it!

I put my "unavailable" Handset into the main cradle and left it there for a slow count of 20. That has reset the unavailable handset and returned the dial tone etc.

Maddening isnt' it!

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1 Answer

All handsets cannot be used at the same time

Some of the cordless phones do not allow more than one handset to be used at the same time. Is there a transfer button on the handsets? Can you call from one handset to the other? If not the phones probably have to be used one at a time.
To get off speaker phone just push the speaker phone button again.

Jan 28, 2008 | GE 25931 Trio Cordless Phone

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