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Error 102 - Reload Software - Blackberry Torch 981 ...
Hi. I took the battery out of my phone and when the phone re-booted I now can only see a white screen with the error 102 and states reload software.
Terpecahkan: Curve 9360 Error 102 (Reload software ...
Terpecahkan: Dear all, Saya newbie disini, BB saya curve 9360, sudah mati 5 hari dengan error 102 (reload software). Sudah coba ikut instruksi dari
If you get "JVM Error 102" when starting your Blackberry, read this before you wipe everything!!
I had spent hours searching for a solution to this problem (I even went to my service provider) and all I could find was that I would have to wipe the contents of my phone and start all over again -- tough luck if I didn't have backups for my contacts, appointments, program data, etc.
What it comes down to is that the JVM 102 error means that a .cod file on your phone seems to be corrupt, so the phone refuses to load it. Why wipe everything for one bad file? You might not need to!
Connect your phone to your PC using the USB cable that came with it.
Run JL_Cmder and select option 2 (event log)
Scroll to the bottom of the log and look for "JVM Error 102." The line before it should tell you exactly what file is causing the error. It might look something like this. Save the file name; you will need it later.
Go to Start > Run, and type "cmd" then press Enter.
Change directory to the JL_Cmder installation folder. e.g., type: cd "C:\Program Files\JL_Cmder\" and press enter
Type the following command to remove the offending file:
javaloader.exe -u erase -f FILENAME
where FILENAME is the name of the .cod file.
Disconnect your phone from your PC and restart it.
This might not be a permanent solution, but it should at least let you boot up your Blackberry so that you can back up all your data before reinstalling everything.
1. According to rim, the jvm 102 error is caused by a hardware issue....(a suspected 3rd party chip in the ptn)....simply loading hh software is a temp fix. it WILL reoccur again and again, sometimes in only days.
take it to service and repair, once verified that this is the jvm 102 error, they (the s&r dealer) are supposed to give you a refurbished or new ptn. if they have to ship one to you it is supposed to ship within 24 hours. they are also supposed to waive the normal exchange fee of $45.
if they dont do this, call bb supprt from the store and the rep from tier 2 will talk to the dealer and set him straight for you....
2. To fix this error, you will have to simply plug your BB into your PC and run the application loader.
If it is asking you for a password, the old user may have set this via security settings. If you do not know the password, entering it 10 times incorrectly with reset the BB to factory defaults