-Lens won't extend. Makes a small attempt but goes back.
Batteries are fully charged (even bought new ones and checked them in another appliance).
Camera shows fully charged batteries.
Cleaned terminals just in case.
When card is removed, the lens will extend fully, but when card is back in camera...no go. This is the same card we've always had, it works fine in the computer, we've emptied it recently, but we have taken photos since then and everything was fine.
ps. why is writing in all caps impolite? is it yelling?
Dont worry lady, i think your problem is related to memory card.
i suppose that you did not format memory card regularly, so format your memory card specific in your camera. and then try.
i hope you deffinnately succeed.
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Typically, when an electronic or electro-mechanical device - such as a computer or as in this case - your camera - is powered up; it goes through a "boot up" so to speak. Like your computer, the camera electronics performs some quick, basic checks on the electronic and mechanical systems during the boot up sequence. This often includes checking for the presence of a memory card, battery charge state, connection to a computer via USB cable - and - checking the lens position; and if it can be extended and reversed to a "home" position or not.
Because you're seeing a "lens" message, this is a clue that the camera boot up sequence has detected some sort of problem with the lens. Most often, the problem is tied to the lens not moving or not moving *fully* due to grit or sand lodged between 1) moving parts of the lens or 2) between moving parts of the lens and the stationary parts of the camera body itself. When you turn on the camera, does the lens move in and out - like it did before? If not, that is probably the cause. You can 1) send the camera to be repaired by Canon, 2) have a local repair shop attempt to fix it, 3) replace the camera with new - if it is older than a few years as it may not be worth the cost of investing $$ in old technology - or if this option is your plan, 4) attempt repair yourself. You have nothing to lose - you can try to help the lens extend by pulling while it s"boots" up if it is retracted - or pushing in on it if stuck in an extended position. That is the NORMAL test at boot - to extend then fully retract. You may get it to work, abd save the cost of repair or replacement - or you could damage the mechanism even more.
Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.
If that does not clear the problem, then the lens error is
usually caused by mechanical faults concerning lens
assembly. This happens because there is dirt inside the lens (sand
dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is
detected and lens error is returned.
Sometimes this can be fixed
playing with the lens during extraction or retraction to help the lens
asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it
does not retract helping lens back in while turning camera respectively
on and off.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
Had the same problem a few months ago.There was a high pitchedwhisltle and I think the screen said "lens fault.turn off camera" or something similar.Bought a G9 to replace as the 7 was out of guarantee but sent the 9 back to the e-bay reseller as it was obviously secondhand with grit around the lens ring and the viewfinder.Ebay never again!.So 3 months ago ago I tried the G7 again with a fresh charged battery before I consigned the camera to the loft.I noticed that each time i switched on the whistle and message was there but the lens extended slightly further each timeso I kept rebooting until the lens was fully extended.Turned the camera off and on again and everything was back to normal.It seems that this may be Canons protocol when a camera goes back.Its been absolutely fine until today.It wont boot up at all.I have tried 2 fresh charged batteries and its dead.Any ideas anyone?
Have read of same problem from numerous users on the internet. One person said this may be caused by a twisted/jammed lens. Apparently the "telescoping" lens mechanism can sometimes jam due to a drop and/or from dirt that gets in the telescoping hardware. The solution that someone gave that I read about involved telling the user to try to gently twist and/or wiggle the extended lens parts counterclockwise to try to "unjam" them. Of course that would also require having fully charged batteries, etc, before you try that, since from my experience, low battery charge results sometimes in the lens not retracting (or extending) properly also. It's worth a try anyway, since apparently your camera isn't functioning properly anyway now with its lens extended. I have a problem w/my On/Off switch not working properly, and in checking w/the Canon USA website, they wanted a minimum of $87 to "start" to attempt to fix it (whatever the problem is), and required that I pay them that much "up-front", and that I agree to whatever it then would cost in toral. I backed out and went and bought some new cameras instead, since I felt that was way too much to invest in my A70, that's already 5 years old now. Good luck w/your extended lens problem.
SOLUTION: Fot the past two years, fully charged NiMH and new alkaline (generic and fresh Name Brand batteries) in my CX7530 always gave a red light and immediate power off -- symptoms of low batteries. Today I tried it again with the same problem. This time, I folded up a small piece of stiff paper to depress the small Lithium battery module detect switch in the battery compartment, and put my NiMH batteries back in -- it WORKED for the first time in two years! After removing the paper and reinserting the batteries, it still works. I suspect this somehow recalibrates the low battery detect circuit. I hope it helps you as well.
The small gears that link the viewfinder and lens may be out of sync.
If you are a technical person, you can remove the frontcover, first taking off the topcover, (one screw is hidden under the mode dial). Power up the camera and remove the batteries when the lens is fully extended. BE CAREFUL NOT TO TOUCH THE CAPACITOR!
Gently lift the viewfinder and move the viewfinder gear one tooth. It will probably only move one way.
Put the batteries back in and try the lens. If this does not solve the problem, you may need to replace the lens or viewfinder.
The same thing happened to me. It was my wife's camera so I bought her a new one and planned to send the damaged camera in for warranty repair. I took the batteries out and put it back in the box. About 5 months later, just as I was planning to ship it to Canon, I thought I would put batteries back in it and see what happened. It started working and has worked since.