Question about Olympus Camedia C-350 Digital Camera

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Camera still won't start...

-Lens won't extend. Makes a small attempt but goes back. Batteries are fully charged (even bought new ones and checked them in another appliance). Camera shows fully charged batteries. Cleaned terminals just in case. When card is removed, the lens will extend fully, but when card is back in camera...no go. This is the same card we've always had, it works fine in the computer, we've emptied it recently, but we have taken photos since then and everything was fine. I'm stumped. ps. why is writing in all caps impolite? is it yelling?

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  • sheri Lindquist Aug 04, 2006

    wow! thanks so much...now, how do I reformat the card?

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Hello, Dont worry lady, i think your problem is related to memory card. i suppose that you did not format memory card regularly, so format your memory card specific in your camera. and then try. i hope you deffinnately succeed. good luck...

Posted on Jul 31, 2006

  • Vipul Chauhan Aug 04, 2006

    hi,
    for formatting the card,
    -turn the camera on
    -switched it to playback mode.
    -press the menu button.
    -go to format option and just ok it.
    BUT mind well download the photos before format.
    hope you got it.

    good luck...

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When I turn on my Canon G6 power shot 7.1 megapixels it starts to work and then right when the camera turns on it turns off. I checked the batteries and they were fully charged. After the camera turns


Hi Cayley,

Typically, when an electronic or electro-mechanical device - such as a computer or as in this case - your camera - is powered up; it goes through a "boot up" so to speak. Like your computer, the camera electronics performs some quick, basic checks on the electronic and mechanical systems during the boot up sequence. This often includes checking for the presence of a memory card, battery charge state, connection to a computer via USB cable - and - checking the lens position; and if it can be extended and reversed to a "home" position or not.

Because you're seeing a "lens" message, this is a clue that the camera boot up sequence has detected some sort of problem with the lens. Most often, the problem is tied to the lens not moving or not moving *fully* due to grit or sand lodged between 1) moving parts of the lens or 2) between moving parts of the lens and the stationary parts of the camera body itself. When you turn on the camera, does the lens move in and out - like it did before? If not, that is probably the cause. You can 1) send the camera to be repaired by Canon, 2) have a local repair shop attempt to fix it, 3) replace the camera with new - if it is older than a few years as it may not be worth the cost of investing $$ in old technology - or if this option is your plan, 4) attempt repair yourself. You have nothing to lose - you can try to help the lens extend by pulling while it s"boots" up if it is retracted - or pushing in on it if stuck in an extended position. That is the NORMAL test at boot - to extend then fully retract. You may get it to work, abd save the cost of repair or replacement - or you could damage the mechanism even more.

I hope this helps & good luck!

Mar 24, 2014 | Canon "infrared" Power Shot G6 7.1 Mp...

Tip

Lens Error


Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.

If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is detected and lens error is returned.

Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.

More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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1 Answer

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Hi
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Have read of same problem from numerous users on the internet. One person said this may be caused by a twisted/jammed lens. Apparently the "telescoping" lens mechanism can sometimes jam due to a drop and/or from dirt that gets in the telescoping hardware. The solution that someone gave that I read about involved telling the user to try to gently twist and/or wiggle the extended lens parts counterclockwise to try to "unjam" them. Of course that would also require having fully charged batteries, etc, before you try that, since from my experience, low battery charge results sometimes in the lens not retracting (or extending) properly also. It's worth a try anyway, since apparently your camera isn't functioning properly anyway now with its lens extended. I have a problem w/my On/Off switch not working properly, and in checking w/the Canon USA website, they wanted a minimum of $87 to "start" to attempt to fix it (whatever the problem is), and required that I pay them that much "up-front", and that I agree to whatever it then would cost in toral. I backed out and went and bought some new cameras instead, since I felt that was way too much to invest in my A70, that's already 5 years old now. Good luck w/your extended lens problem.

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