GE front load washer (clothes) (by 36 users)

Solution #2

posted on Sep 15, 2007

pfil

Rank: Apprentice
Rating: 100%, 3 votes

am having the exact same problem with no spin (start washer, wait 45 seconds, washer fills for 5 seconds, wait 45 seconds, washer fills more for 5 seconds, wait 45 seconds...) tonight however my GE front load washer model # is WSSH300G0WW . will the filter be in the same location (bottom front/three screws) ?

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Solution #3

posted on Jul 29, 2007

Guest

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Thanks for the solution..easy fix!

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Solution #4

posted on Jul 11, 2007

dtudyg

Rank: Apprentice
Rating: 100%, 3 votes

Thanks, without your help, I will waste money, time and energy to get a fix.
I would like to point out that you don't really have to lift the washer. The three screws, one on the left, one on the center and one on the right. All of them are attached to the lower edge of the lower front plate. Get a mirror and you will spot it. Again, they are not on the bottom of the washer, they are in the front, towards you.
GE definitely is guilty of knowing the fact without posting it. I think that must be "by design" on purpose so that they can get the service contract. I personally got two calls from them to invite me to join their extended warrenty services which I reject. I will think twice next time if I have to buy another GE stuff.

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Solution #5

posted on May 22, 2007

madatge

Rank: Apprentice
Rating: 100%, 2 votes

We had the same problem. Wish we would have found it sooner. We had to go buy a new pump because the other one had worked too hard. It will cost around $150.00. We had $4.67, a necklace, pen parts, rocks(you know kids), and a bracelet. I am very mad, this is a problem I'm sure they are very aware of. It should be in the manual, instead for this problem they say your hoses may be kinked or your household drains are clogged-call a plumber. Everyone should get on the GE website and let them know. This could be avoided so easily.

Comment by madatge, posted on May 23, 2007

After hearing of a $60+ service call I began pulling out screws. Sure enough, there in the front at the bottom was a drain plug. Unfortunately I hadn't found this site and the easy fix, my pump was burned out - $163 peace of plastic. It works fine now. Can't believe its not in manual. Sent an email to GE. Of course they claim 'faulty installation'. I agree, faulty installation of a drain that needs to be cleaned out with no documentation by their part. Going Maytag next time = /

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Solution #6

posted on May 03, 2007

Guest

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EXACT same problem here - great advice thanks -I was going to have to wait a week for a repairman. In our filter collection: nail clippers, gum, barret, 48 cents, lint, hair, clothing tags, etc. Super quick fix, thanks SO much!!

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Solution #7

posted on Jun 03, 2008

koleszka

Rank: Apprentice
Rating: 100%, 1 votes

Yesssssssssss, thanks for saving me $$$$$$ and make my pocket feel heavy again. The rubber area in my wssh300gww GE washer full of coins, strings, sand and even one baby sock. The problem started when the machine would NOT spin. Once the cycle reached spin all the green lights flash and it beeped. The water would not drain and the spin cycle will not engage. I opened the bottom panel (2 screws at the bottom left and right, then removed main rubber connector to the cylinder ans saw the sock stuck in the plastic container inside, making water not drain! You guys rock! thanks again, and btw. inside, I had found a hidden "service man" code book. So I did all the test that was listed there and the test failed on the drainage part.

Thanks again
koleszka@gmail.com

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Solution #8

posted on Mar 20, 2008

wensull22

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Rating: 100%, 1 votes

I had this problem once before and we recently cleaned out the filter. But the thing still won't spin or drain!! Filter clean! What now?

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Solution #9

posted on Feb 17, 2008

mkey12

Rank: Apprentice
Rating: 100%, 1 votes

Same thing happend here. I read all the suggestions. I own the GE wssh300g, had it about a year of course it won't spin or drain 1 week after the warranty. I removed the front cover. There is no obvious filter on this model. You need to remove the flexible rubber boot. Beware once you remove the 3 clamps water will go everyware, so I used a wet-dry vac while removing the clamps (NO MESS). There is a plastic filter inside the boot. It was filled with lint, coins, and a sock. I think this needs to be cleaned every 2 or 3 months. Thank God there was no damage to the pump everything works great. This is my favorite new web site

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Solution #10

posted on Dec 30, 2007

Jimmyz123

Rank: Apprentice
Rating: 100%, 1 votes

Wow! A had almost $2 in change plus screws, hair pins and lots of gunk. The scary thing is that I also found a white piece of cylinder like tubing....say a dime in diameter that has broken off and was just laying there. Not sure if this will ultimately affect the peformance so I guess I'm going to break down and call the maintenance men since I have an extended warranty. I let you know in 2-3 months and or whenever they finally come and attempt to tell me the issue with the "mystery piece".

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Solution #11

posted on Dec 04, 2007

Guest

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Thank you for an easy solution. We found close to $3 in coins, hair rubber bands, rusted hair clips, and even a plastic star necklace that was stuck in the tube. Everything is working now. I plan to clean the filter twice a year. *** Careful removing the drain, you will see about a quart or more water pour out. Amazing how dry our clothes were coming out of a good spin cycle that actually drains correctly. Thanks to All !!!!!!!

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Solution #12

posted on Jul 08, 2007

Guest

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Thanks for posting! Same problem with the washer not draining and clothes smelling. Just leaned the washer back, used my cordless to zap the screws and saw the plug. You can't miss it. Ours had the usual suspects, lint, tweezers, lots of change, screws and a hair band.

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Solution #13

posted on Jun 03, 2007

Guest

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This worked perfectly. I had 2.77 in change on bracelet,tags, rocks,and kid toys in there. I am surprised my pump still works.

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Solution #14

posted on May 26, 2007

ccrank2

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I cannot believe how incredibly easy that was. I am so glad that I found this site. I knew I had $6 in the pocket of a pair of pants I washed about two months ago, sure enough it was in the filter. So was the spare key to our car, nail clippers, legos, rocks, hair, lint, hair ties, barbie shows, gum wrappers, bandaids, and wire nuts. GROSS!!!! I am running the machine through the rinse and spin cycle now because I think there are still some things in the drain line before the filter. So far, the machine is cycling through like it is supposed to and the timer is now correct. Hopefully my pump is not ruined, we will see. I too cannot believe that such a simple fix, that should be a maintenance issue is not in the manual or on GE website. Thanks so much for the advice. I will be cleaning that regularly now.

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Solution #15

posted on Feb 06, 2007

Guest

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Bobbio,
Thanks for the info. I cleaned out the drain filter which included lint, kids toys, hair pins, rubber bands and seventy-four cents. Machine is working great now.

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Solution #16

posted on Jan 12, 2007

Guest

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mine is doing the same thing and i am so sick of soaking wet clothes that take three dier cycles, on high, to begin to dry!

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Solution #17

posted on Jan 23, 2007

Guest

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My GE Front load washer was not draining and therefore not spinning. Mine has a cover (the bottom quarter) that had 3 screws holding it on. I pulled the screws out and removed the cover. There was a drain filter that unscrewed (becareful because remaining water will drain out...) but it was full of lint, clothes tags and change. After cleaning this drain trap and closing everything up, the washer seems to be running better. Hope this helps!

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Solution #18

posted on Apr 16, 2007

pollyrivet

Rank: Apprentice
Rating: 99%, 20 votes

I had the same problem. It is an easy problem to fix. You take the bottom three screws off and the bottom plate will fall off. Just twist off the drain plug and pull it out. I think we had about $1.52 in change, half a notebook of paper and various other missing artifacts. The fix took about 10 minutes, 5 of that was moving the washer forward and back up. The washer is running great now. (You would think they would make this information more available. Of course, they do like the $69.95 service charge) Good luck.

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Solution #19

posted on Jan 12, 2007

matthouse

Rank: Apprentice
Rating: 94%, 19 votes

Hmm perhaps it won't spin because it won't drain? check the waste pipe is not blocked or squashed behind the machine, also check the filter (if it has one, im not farmiliar with this model) working as a service engineer i have removed a huge number of bra wires that were jamming the drain pump blades! The pump will be in the bottom of the machine. carefully tip it back and you will see it in the bottom connected to the waste pipe, take the pipes off, over a bucket and remove any blockages. This sorts most of this type of problem.

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Solution #20

posted on Apr 29, 2007

Guest

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This filter is in the front of the machine. I had the back panel off trying to find it that way. Don't go through the back!!! If you have the pedestal pull out the drawer and the screws are visible. We found quite a bit of buildup from 1 years use. I'll be cleaning this out regularly as I have wasted gallons and gallons of water and energy trying to spin the clothes dry enough to put into the dryer. Thank you to everyone who posted solutions. I was hours away from calling the repairman. Why isn't this stuff in the MANUAL???

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Solution #21

posted on May 04, 2007

gjensen11

Rank: Apprentice
Rating: 98%, 6 votes

Thanks to all for this Help. I am so Mad after finding the OBVIOUS SERVICE FILTER. "TWO PUMPS LATER" I am thinking that GE should Be sued for Hiding this serviceable Item ??? Why in the world would would they want to hide a filter that needs weekly or monthly cleaning by the Owner..it was SHOCKING to me when I saw the filter and realized this easy to clean filter (By Design I might add) is not mentioned anywhere in the Manuals..
PS. I just Leaned My Machine back (Be CAREFUL) at to the balance point and I cleaned the filter without water going everywhere.
Thanks again to all
Greg

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Solution #22

posted on May 29, 2007

carasu

Rank: Apprentice
Rating: 95%, 6 votes

Worked perfectly....saved us a service call or two....my next question is whether there will be some type f class action suit; this filter or the maintenance required is not mentioned anywhere in the manual, the dealers do not know about it and the service providers will probably not tell since they want to come back and fix it again for a fee. People are blowing out pumps, paying for uneeded service calls.....what do YOU think? Faulty manual?

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Solution #23

posted on May 09, 2007

Guest

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Thanks - I can't believe how wonderful my washer is working again! The clothes are almost dry when finished spinning, just like when it was new. I too was given an apointment too far in advance to wait for service - plus the inconvenience of going to a laudromat. Now that we know this, we will check it regularly. I am still trying to figure out how the baby's sock got in there, not to mention the 1.42 in change,a giant rubberband, and a half pound of lint.......

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Solution #24

posted on Oct 02, 2007

Guest

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I am having this problem again! I posted above having fixed it once and cleaned a bunch of stuff. But now, same issue and the darn filter is clean, not a thing in sight... Waiting a week for a repairman to show up now. I think this machine is terrible! There is some type of design flaw that would allow such large items to pass through. I would NOT buy this machine again, nor would I recommend it. A family with children - no matter how I check pockets, etc, stuff sneaks in there and a better-designed machine would not allow things to get stuck ANYWHERE.

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Solution #25

posted on Aug 13, 2007

Guest

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woo hoo!!! Thank you all!

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Solution #26

posted on Aug 19, 2008

Guest

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For us it was $3.83, legos, rocks, door key, ribbon, pen top, etc. Unbelievable. So thankful for this advice.

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Solution #27

posted on Aug 15, 2008

Guest

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OMG!! THANKS to EVERYONE!! Followed steps to clean filter and now its working again!! I wish that I could return the GE set that I bought and get a different brand....this issue should have been stated in manual!! Sounds like money making scheme to me......NEVER AGAIN will I buy GE!!!!

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Solution #28

posted on Jul 01, 2008

karn mulva

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Thank you so much! I too found the bobby pin, money, hair buckles, a golf tee, costume jewelery and I think a small dog! I didn't know that there was a drain and to think of how much damage could have been caused if it wasn't cleaned out. All of my appliances are GE, bought at the same time, I probably won't buy them again.

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Solution #29

posted on Jun 18, 2008

Repairya

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Thank you.....a savor at a very frustrated moment...my washer had two screws at the bottom to remove the panel, then a screw and vice grips remove the black rubber boot thing, which still stayed connected in one area. This made it hard to maneuver and get it out but it was well worth it. I found $1.53 in change, a rubber band, a baby washcloth, a care bear puffy sticker and a small piece of paper. Phew. Works like new. I think it is bull that GE does not have this in the manual. Money making scheme, Ha! They have been caught. I hope others are able to find this as I did in my desperate search via the internet. Thanks again to all of you who posted.

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Solution #30

posted on Apr 15, 2008

hubandwifet

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THANK YOU. for those of you with a screw driver, here are the photos on how to.

It takes a philips screw driver and 20 minutes. The white screws may not align perfectly but don't worry, just get them to go back in the hole(no harm done).

I'm going to admit it was my wife that found this fix, so now I give the step by step photos.

[IMG]http://i26.tinypic.com/23upff6.jpg[/IMG]
Small white screws (3 in total)
[IMG]http://i30.tinypic.com/69n9eh.jpg[/IMG]
cover "falls" off
[IMG]http://i29.tinypic.com/24erogl.jpg[/IMG]
Unscrew the lint trap (turn to the left)return when clean to hand tight
[IMG]http://i32.tinypic.com/9uralw.jpg[/IMG]
Bob's your uncle and a freebee for CMKX'rs.

Hub and wife team.

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Solution #31

posted on Jan 22, 2008

Nickbe101

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As suggested by others, I removed the three screws at the bottom of the front panel, removed the filter on the lower right, used the front panel as a catch basin for the water in the sump and pulled out the filter / screen. There was a lot of lint, coins, etc. Original problem was that washer would not come up to high spin speed, it would stop, pump out and then refill / rerinse. After filter cleaned, watched it cycle up to high speed and it worked like when it was first bought.
Why would GE put an obvious maintenance item behind a service panel???

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Solution #32

posted on Jan 09, 2008

Guest

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Thanks for the info, quick easy fix and it saved the expense of a maintenance call. We pulled out crazy balls of gunk, $1.05, tags and a bean (don't ask). On another note don't pull the filter out when you have the machine full of water it fills up the pot and continues to drain out in the drawer. I wish that I knew that this washing machine required periodic maintenance before I bought it, I would have chosen a different model (Consumer Reports let me down). 

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