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Processing File on a KIP 3000

We have a file that is processing on our KIP 3000..but it appears to be "stuck"...we cannot delete it but it is not actually processing. We had a paper jam, and somehow in the process of clearing the jam, the file stopped processing, but can't be cleared. Any ideas how to get it out of the queue...we've deleted all the other jobs that we had queued up, turned the machine off, unplugged, etc...no luck. Thanks for any help you can give.

Posted by on

6 Suggested Answers

dg9dotorg
  • 151 Answers

SOURCE: HP Deskjet 3845 print queue not clearing

Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...

Posted on Dec 09, 2007

nitinbabbar
  • 55 Answers

SOURCE: wont print

u better uninstall n reinstall the driver

Posted on Jan 23, 2008

Nikhil Gedam
  • 87 Answers

SOURCE: hp laserjet 4250

Hello,
This happens when the printer is printing duplex job. i.e. trying to print the other side of the page.
However check the functionality of the printer by performing Paper path test.
This would help us to know whether the printer as a stand alone ... is fine or not.

From the control panel of the printer, scroll to Diagnostic > paper path test.
Select the following in sequence.
Source: All trays
Copies: 10
Duplex: ON
Print Test Page

Check if you get the same error.
If yes, upgrade teh firmware of the printer.

Let me know the end result. We still have more depending on the above test.

- Nikhil


Posted on Nov 04, 2008

leroyal
  • 2120 Answers

SOURCE: HP Laserjet 4050 hangs on processing job

Unplug printer cable.
turn off
turn back on and wait for READY
turn off
connect printer cable
turn on

Posted on Jan 05, 2009

  • 62 Answers

SOURCE: printer document in queue will not delete

1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Posted on Jan 09, 2009

  • 9 Answers

SOURCE: Can not delete last file in print queue.

Found On: http://www.nztechie.com/can-not-delete-failed-print-jobs-in-windows-vistaxp2000/270/ Can not delete failed print jobs in Windows Vista/XP/2000 Occassionally, a job will stall in the Printer Spooler. The jobs status will constantly be reported as “Deleting”, but the job will not disapear. ‘Cancel’ and ‘Restart’ have no affect.
Resolution: Stop the Print spooler, manually remove the stalled jobs and then restart the Print Spooler service.
Method 1:
1. Press Start-> Run -> Type ‘Services.msc” -> Press Enter
2. Scroll Down the List until you find “Print Spooler”
3. Highlight this name
4. Select “Stop the service” from the left pane
5. Minimize the Services window
5. Navigate to the following directory in Windows Explorer
“x:WindowsSystem32spoolPRINTERS” where “X” is the drive you have Windows XP installed.
6. Delete the contents of the “PRINTERS” folder. Do no delete the “PRINTERS” folder iself.
7. Maximize the Services window
8. Scroll Down the List until you find “Print Spooler”
9. Highlight this name
10. Select “Start the service” from the left pane
Your issue should be resolved.

Posted on Apr 25, 2009

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