Question about HEWLETT-PACKARD Computers & Internet
I would like to use an external monitor, mouse and KEYBOARD with this laptop. I got the monitor and mouse working OK but I can't figure out how to switch to the external keyboard. I have the keyboard connected with a PS/2 to USB connector but it doesn't work. Thanks
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Posted on Jan 02, 2017
SOURCE: keyboard problem
You just need a new keyboard - those are easy to come by check ebay.com and search for C640 keyboard. New ones should only be about $30-$40.
To remove the keyboard you just remove all the screws on the bottom of the laptop that are marked with the letter "K" then carefully pop the keyboard up.
Let us know if you need further help!
Posted on Jan 12, 2008
SOURCE: keyboard and mouse frozen
I have the same problem with keyboard, mousepad, and usb ports. Acer was no help...took to mom and pop repair shop and they are telling me that it is the main board....they have seen a tremendous amount of these acers come in with the same problem..$450 to fix. Thanks acer
Posted on Jan 19, 2008
SOURCE: keyboard and mouse frozen
Since I bought the Aspire 5100 in Dec. 2006, it has crashed 4 times. When it crashes, a weird screen comes up, and everything is frozen, so you cannot do anything but power it down. When you try to power back up, most of the time it will not boot up. Rarely, it will boot up but the keyboard and mouse are locked, so again, you can't do anything. The first time it happened was March 2007, about 90 days after I bought it. I sent it in to Acer, and they replaced the motherboard. The same exact thing happened in June 2007 and in Oct 2007. They replaced the motherboard each time. With this trend, I knew that if it happened outside the 1-year warranty, Acer would tell me I'm on my own, so I called to complain that they never fixed the problem. They did confirm that outside the 1-year warranty, I would be on my own! (Sad way to stand behind your product and to take care of your customers!) Well, it just happened again mid-February, they told me to take a hike, and I got my attorney involved. In researching this problem, I spoke to a very experienced computer repair center who confirmed they have been getting in these models with the same exact problem. He confirmed that something is causing the connections for the keyboard, the mouse, and the USB ports to blow on the motherboard, which is why Acer kept replacing the motherboards on my unit until I was out of warranty. And to compound the problem, even if I wanted to have it repaired, it seems the motherboards can't be gotten. He also pointed me to posts from Italy, from Ontario Canada, and from several other states in the U.S. with users with this Acer model outlining the exact same scenario. So, I'm stuck with a computer that doesn't work and that cannot be fixed! What Acer should have done was a recall to fix their obvious design flaw OR to make it right with customers who paid good money for a reliable laptop and instead got in essence a defective product. But that would cost Acer too much money, so I guess they figure they'll field complaints until people get tired and give up. I'm working on a legal alternative. Contact me at firstname.lastname@example.org if you'd like to explore options. My name is Ed, and the ejulaw stands for Equal Justice Under Law, which Acer counts on us not exercising.
Posted on Feb 23, 2008
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