Question about Lexmark Platinum Pro905 multifunction InkJet Printer

1 Answer

Paper load error

When trying to scan. It will say "paper load error" "load the original document in the feeder". It was working yesterday with no problems and I didn't change anything.

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Try this approach:
1. Remove all the paper from the scanner feeder.2. Re-brick the printer by by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.3. When the printer turns on, try to scan again to verify that the problem is fixed.
Should the error continue, please contact Lexmark Technical Support Center for additional assistance.

Posted on Feb 09, 2012


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Posted on Jan 02, 2017

  • 414 Answers

SOURCE: My unit says "Clear paper jam in document feeder"

There will be something in there, whether it is toner/ink over a sensor, a paperclip/staple, or a tiny scrap of paper.
The trick with this one is patience, methodically strip it down as far as you can, checking as you go for stuck material, and once you have gone as far as you can put it back together nice and slowly, looking for broken connections and loose bits, then try it again.

If there is nothing in there then the printer has something broken and needs looking at by a technician, in this case you should turn to your warrenty.

Posted on Oct 29, 2010

Testimonial: "It turned out to be a stuck tab in the top feeder. There was nothing there but I put a paper clip in it and it released back and now it works."

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    SOURCE: I am trying to scan

    A quick to fix to most communication problem is to reboot your system. Disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. When scanning using the scanner glass, the scanner light will move across the glass to scan your original document. The printer will then process the image and sends it to your preferred application on your computer.

    Posted on Jul 02, 2011

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    Canon imageclass D1120 printer says: feeder paper jam,

    Hi Try this method

    To "Settings/Registration Table"

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    For information on the optional products required to use this function, see "Optional Products Required for Each Function."

    1. Press b_in_add.gif(Settings/Registration) ? [Function Settings] ? [Common] ? [Scan Settings] ? [Feeder Jam Recovery Method].

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    How to fax

    Load an original in the automatic document feeder (ADF)
    You can copy, scan, or fax a single or multiple-page A4, letter, or legal-size document by
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    The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper or 15
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    Load your originals. For additional information, see Load originals.
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    TIP: If the recipient reports issues with the quality of the fax you sent, you can
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    When faxing does paper face uup or down

    You load the originals print side uo on the document feeder tray or print side down on the glass.
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    The position of the paper is the same either you copy, fax or scan.
    All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

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    When the machine dont start fault error 102-353

    Solution: Remove the Paper Jam in the Duplex Automatic Document Feeder (DADF) Top Left Cover bttn_print.gifMake Printable bttn_email.gifE-mail this page elem_1_spacer.gif
    1. Lift up the handle on the Left Cover of the DADF until the cover comes to a stop.


      NOTE: An inside cover will also raise with the Left Cover as the two covers are interlocked.

    2. Gently open the covers.
    3. Remove any paper that may be jammed. Check for obstructions in the DADF area including jammed originals, paper fragments, paper clips or staples.


    4. Check for obstructions in the DADF paper sensor area, small paper fragments, paper clips or staples may get caught there.


    5. Clean the DADF rollers with a damp cloth.


    6. Close the Left Cover on the DADF until you hear it click into place.
    7. Raise the DADF, remove all the originals, and then lower the DADF.
    8. Make sure your originals are not torn, wrinkled, or folded. Load your originals again following the instructions on the Touch Screen.

      NOTE: Originals that have already been scanned will automatically be skipped, and scanning will resume from the previous document sheet.

    9. Torn, wrinkled, or folded originals may cause paper jams and damage. Place the originals directly on the Document Glass to make new originals that can be scanned using the DADF.


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    sometimes because it is exposed to dust, there is a tendency for the rolllers to slip, or you could be having a broken part that drives the feed rollers from your ADF.

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    I just upgrated my Vista system as recomanded, and after that I am not able to scan documents, getting the messGE " NO PAPER IN THE DOCUMENT FEEDER " on my all in one laiser jet 3050

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