Question about HP w1907 LCD Monitor

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Gray volume box that won't go away

There is a gray volume box that is probably 3" wide and 6" tall that I cannot get off of the screen. Pushing the "menu" and "auto select" buttons remove the box for about 2 seconds before it returns. I plugged the monitor into a laptop and did not see the box, and when I plugged the monitor back into my PC, the box did not appear while I was working. Once the PC went into sleep mode and was reawakened, the box returned. Might this be some software running? I don't see anything in the task manager that makes any sense. Thank you.

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  • HP Master
  • 832 Answers

What PC, ? we can not guess, what you have there.

well its sleep mode bug , right?
and sleep and hibernate both are very hard to get working perfect.
some folks just avoid those 2 modes, and live their lives
other spend weeks fixing it.
The auto-drivers are bad. in the PC that fails.
no PC stated, or OS stated, so how can anyone help.
here reload windows from HP media set. or F11 recover mode
or go to hp.com and download all drivers
and reload them all.
or just audio. but do know other chips work in concert with audio
sound chips, so.. all related drivers must be good.

pretend W7
pretend you googled
Windows 7, audio driver fails coming out of sleep.
or ask on the HP forum
tell which PC failed, and its model # in full.
http://h30434.www3.hp.com/

Posted on Apr 25, 2017

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Posted on Jan 02, 2017

nliwilson
  • 114 Answers

SOURCE: the monitor just wouldn't turn on from the sleep mode.....

A little more info pleas. The single most common cause of this particular problem is the monitor being plugged in to an inactive VGA socket. Most manufacturers build several models of computer based on the same base components, you will often find that your computer has both a reasonably powerful graphics card plugged in to a socket on the motherboard and a less powerful, basic graphics chip built in to the motherboard that is disabled. The reason for this is that the base model of your computer is only supplied with the basic graphics chip but if you paid for a more powerful model a more powerful graphics card was supplied that disables the basic chip. have a look at the back of your computer (the box you described as the CPU) and see if you have 2 blue sockets with 3 rows of pinholes in them, if you do your monitor needs to be plugged in to the one that is higher up and sitting horizontally. If not message back.

Posted on Aug 10, 2007

SOURCE: Going to Sleep

got the same issue

hp pavilion 1723

Posted on Feb 02, 2008

Mark_Webber
  • 472 Answers

SOURCE: Going to Sleep

Due to the power surge, it is highly possible that the monitor was given a boot by your computer on it's way out.

This will short out a very small transistor inside the monitor on the video board and in turn, then monitor cannot see that there is a signal so goes to sleep.

If you get brave enough to venture inside the screen, then check near the cable input. The transistors are only around 3mm and have 3 legs (two one side and one in the middle on the other).

If you find anything like that burnt (get a magnifying glass) then replacing the board is the easiest option. Just don't be tempted to wipe the board before you look at everything very closely, you may wipe away the tiny bit of evidence you are looking for.

Hope it helps =)

Posted on Apr 09, 2008

  • 9 Answers

SOURCE: problem on hp monitor

I have a Dell E171FPB monitor that had the same problem with the Main Menu coming up and I thought I would tell you what I did to fix the problem.

1. I shut down the PC.
2. I removed the power cable and video cable from the back of the monitor.
3. I removed the four screws that hold the stand for the monitor and slid the stand off.
4. I then removed the 5 screws that hold the back cover on the monitor.
5. I took two flat blade screw drivers and carefully removed the back cover.

At the bottom of the monitor case, there is a small circuit board the holds the 6 switches for controlling the display.

6. I located the button that calls up the Main Menu. It is the second switch from the left as you are looking at the monitor from the rear.
7. I used a small solder iron and heated up the four prongs in sequence while holding the switch with a pair of needle nose pliers. I had to rotate this process from one prong to the other while all the time applying slight pulling pressure on the switch pulling it away from the circuit board.
8. Once the switch was removed, I put the cover back on and tightened up the five screws.
9. Then I slid the base back in the slot it came from and tightened the four screws.
10. I connected the video and power cable and turned on the PC.

With the switch removed the Main Menu never popped up again and I am so very happy.

Posted on May 30, 2008

  • 1 Answer

SOURCE: monitor in sleep mode

my computer is on but screen is black and has power. How can I fix it?

Posted on Sep 13, 2008

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