Question about Bosch PowerStar AE125 AE125 Whole House Electric Tankless Water Heater...

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I have a bosch model 45557701 that quit heating water.

We replaced circuit board that heated water 4 days and quit heating water again.

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Posted on Jan 02, 2017

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SOURCE: Worcester Bosch Highflow 400 Boiler - no hot water or heating

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hi, this is Worcester, Bosch Group

Although we don't currently offer live technical support online, our Technical Support department will be able to help. Their number is 0844 892 3366 - they're open 6 days a week and on average answer calls within 20 second. If you want to know more about our Technical Support department visit our website

http://www.worcester-bosch.co.uk/homeowner/customer-service/customer-technical-support

We look forward to helping you

Posted on May 17, 2010

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SOURCE: i have powerstar model # 45557701- what causes the

The crackling noises is just from air in the water and should be of no concern. If you are having a problem of heating up the water with the unit it is most likely do to water moving too fast through the lines. Ideally, there should be a shutoff valve installed on both sides of your heater (makes for easy removal if it needs to be serviced). But if you turn off the valve about 1/4 to 1/2 way on the one on the "in" side of the heater (where the cold water enters) then you will slow down the water going through the heater and this will give the water a better chance to heat up. This should alleviate the heating problems you are having. If you do have a shutoff valve on the cold (in) side of the heater, shut it off about 1/4 to 1/2 way and then go to your shower and turn the hot on all the way (no cold). Wait for the water to warm and test the water by hand to see if it is the temp you want. If it is still not warm enough, turn the hot on the shower DOWN just a little. This will actually make the water hotter. I know this doesnt seem right but it will. On the other hand, if the water coming out with the hot water fully turned on is too hot, then just turn on a little cold water at a time until the water is the temp you want. Remember, always give the water plenty of time to get from the heater to the shower before you decideof its the right temp. Ideally, you should be able to turn the hot water on all the way and get the hot temp that you want and if you want to cool it down, just turn the cold on just a little bit until it is where you want. I'm fairly sure the problems you are having are due to the water going too fast through the unit and once you adjust that and understand better how these tankless heaters work, you wont have any more trouble. They are difficult to get used to after using conventional water heaters and the manufacturers arent very good about giving you these hints so they will work properly. You will need a professional to uninstall and hopefully this will work and you want have to. But if you do, it requires shutting off the water to the unit. Shutting off the pwer to the unit. Unattaching the water lines to the unit and then unattaching the electric lines from the junction box or wherever they are attached. The heater then can be removed from the wall by unscrewing the screws from the hangers which hold it to the wall.

Posted on Mar 27, 2011

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We have power to the system but elements do not come on and heat water when you turn on water. there is 238 volts between all phases. System does not kick on when you turn water on


Control unit or flow transducer. If the transducer(impeller in the clear tube) is spinning freely with waterflow, then the circuit board needs to be replaced.

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Is this a water heater? Bosch site might have manual. And service bulletins, but I have not heard of that model.
http://www.bosch-climate.us/Bosch-Hot-Water/
Call local service technician who is qualified to work on tankless computer that heats water.
You can fix any brand tankless computer, any problem, same day, yourself by replacing 1 part: the whole thing:
http://waterheatertimer.org/How-to-install-gas-water-heater.html
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Call Bosch. And exercise your 10 year parts warranty rights.
Copy following link for Bosch power star manuals:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html#Ariston
Check circuit breakers, fully off and then fully back on. Test if voltage is at least 80% rating plate on unit. Check that temperature dial is set correctly. Call for service again.
Don't install tankless computer that heats water. You cannot fix this computer yourself, and they are problematic for owners.
Go to Lowes right now, spend $285 and buy tank-type electric water heater, roll it into your house, and save money, since the electric tankless computer heater costs average $100 more per year to operate than tank-type heater for average family of 4.
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1) Call Bosch.
Gas Products Technical Support: 800-642-3111
Electric Product Technical Support: 866-330-2729

2) Save money and buy whole new tank-type
electric water heater at local box store for $250, and go on-line and get coupons before purchase.
http://waterheatertimer.org/pro-n-con-for-tankless-water-heater.html

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I don't have specific suggestion for tankless tripping breaker or if that is a circuit breaker problem or a tankless problem.

1) Move wires to another same-size breaker and see if problem persists.

2) Compare amp draw on tankless label with wire size and breaker size amp rating.
For example 30 amp breaker using 10ga wire is rated for 80% of listed amps or 24 amps.

3) If you are drawing full 30 amps, then 30 amp breaker is getting hot. Breaker trips with heat. Older breakers can trip more easily.
http://waterheatertimer.org/How-to-replace-circuit-breaker.html

4) Before calling service technician, open following link for Bosch troubleshooting steps.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

5) Be sure to read manual for yearly maintenance requirements.

6) Add a tempering tank for incoming cold water problem.
http://waterheatertimer.org/Tempering-tank.html

7) All gas tankless brands can be repaired by homeowner for $330.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

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