Oops, correction ... I reset it again and tried it and it came right on. It looks great, it sounds great. If you look on the bottom of the player you'll see a tiny pin-hole. Just stick a needle or pin in it, reset it and try again. Good luck.
I've reset it several times. The cards still won't work; but right now my daughter is enjoying the movies i downloaded for her. It is still frustrating, because the money was spent on the cards. I got a refund on one of the cards. I would still like any possible solution for the other non-playing card.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.
Things You'll Need:
* USB cable * Mix It Plug-In installation CD
Convert Non-MP3 Files
Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.
Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.
Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.
Windows Media Player 10
Open Windows Media Player 10 on your computer.
Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.
Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Select the "Sync List" tab and choose "Sync List" from the menu. . Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.
Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.
Click on the desktop "Start" menu and choose "My Computer."
Double-click on the "Removable Disk" that corresponds with your connected device.
Drag songs saved on your computer with your mouse into the Removable Disk folder.
Tips & Warnings
If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.
I solved this problem by using WME (Windows Media Encoder) per Digital Blue's website to re-encode the video, however, instead of choosing 220x176, I chose pocket pc widescreen in the new session wizard. This is found on the encoding options page in the video drop down box. This changed the video size to 320x240. Suprisingly, this worked.
The Max Clip video cards are already in WMV format but have just have a .smv file extension so it's not necessary to convert them. Besides the Max Clip cards are read only so it's not possible to take the content off of the card to be converted and then placed back on the card. It's more likely that the problem is the firmware version of your player. Try following the directions at the link below for updating the firmware of your player.
I think I've covered this one before... not sure though so here we go...
First of all DVD's are copyrighted and digitally encoded so that they
can't be copied to your computer or other devices. Windows Media Player
can't rip them because of this encoding. Not only that if you were
somehow able to copy it to the player the Mix Max can't play DVD
formatted videos, it can only play WMV (Windows Media Video) formatted
videos that are properly "encoded" for play on the Mix Max.
Check out the link below for how to properly encode your videos for play on the Mix Max.
It has a PDF download with instructions on how to properly encode videos so that they will play on the Mix Max.
The Mix Max isn't an MP4 player. It's a WMA/MP3 audio player and it plays WMV videos. The videos have to be in WMV format to start and there are instructions on the manufacturers website on how to make sure that they are properly encoded. Here the link... http://digiblue.com/customer-service/faqs/disney/mixmax/07.html
here it is, for those who nearly threw out those little things away, im not a techie but after 2 days i finally figured it out. whew! my 2 girls love youtube and music videos so for those who wants to get and play them instead of movies (the batteries on the mix max are not so good anyways) this is step by step, so be patient.
1. download youtube downloader (i usually download at cnet or sites you trust) to get those flv videos you like. (its quite easy to use and its free!!!)
2. download stoik video converter-(its free too) to convert those flv files to WMA, its quite easy to navigate but remember on the OUTPUT FORMAT choose wmv, i used WMV for ISDN 128, but...STILL in the output format click "edit profile" (scroll down to the end and you will see it) another window will pop out and change the frame size to 192x144 (mandymmof2 was right theconverted frame size should be at least the same size or smaller so thanks to him i was able to solve it)
3. go to windows media player or you can just open your converted video. drag it to the sync list, (but make sure your mix max is already connected and it says create a list to sync to mix max storage (internal/external whatever memory you choose to use)
remove and play...
FOR THOSE WHO DONT KNOW HOW TO DELETE SONGS/VIDEOS/FILES FROM MIX MAX .
you can delete it by clicking my computer, click disney mix max drive... the files you uploaded are all there to delete.