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Lens cap error on camcorder

I have a jvc camcorder model GR-SXM250US, has always worked great until recently says "remove lens cap" and it is removed..any suggestions? older camera but worked great..
thanks

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  • verbatimtgp Jan 22, 2009

    when I turn it on and put it on record mode its telling me that the lens cap is on and it is not and there is a black screen 

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  • 320 Answers

That message is displayed when the camera senses no light. You may have a stuck iris on the camera. A good tech can pull the stuck iris and freee it up, but it's very easy to damage the camera, so I wouldn't recommend a consumer trying to do it.

Posted on Oct 22, 2008

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1 Answer

Camera worked great until last month!


OK, it is known problem of CCD Imager chip failure in JVC GR-D33 camcorder and ccd imager will be replaced to get live view for recording, lens cap message will disappear as well.
JVC will repair your camcorder free of cost for same problem, click JVC CCD Imager Support for details.
Thanks.


Sep 18, 2009 | JVC GR-D370 Mini DV Digital Camcorder

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Camcorder keeps asking me to remove lens cap


Contact JVC, they fix this error FREE. They fixed my GRD-50. It's a common fault with lots of them. Give it a go. Good luck.

Dec 07, 2008 | JVC GR-D20EK Camcorder

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Camcorder says lens cap is on when its not


This is problem of bad CCD Imager in your JVC GR-D32U model. This part need to be replaced.
JVC offers Free of Cost repair for such problem in same model cameras.
Click JVC CCD Program for details.

Nov 09, 2008 | Cameras

1 Answer

Jvc video camera


there is a repir thing with certain models see below. CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

May 26, 2008 | JVC GR-D20EK Camcorder

1 Answer

Screen goes blank after a couple minutes


CCD Failure/Lens Cap Warning Error
JVC
has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty. Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on
30th June 2008 and is applicable only to failure of the CCD image sensor.This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Feb 12, 2008 | JVC GR-D270 Mini DV Digital Camcorder

2 Answers

JVC GR-D90 Camcorder Lens Cap Problem


http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D90US&Pgm=CCD

Dec 19, 2007 | JVC GR-DX97 Mini DV Digital Camcorder

2 Answers

VIEWING SCREEN SAYING-PLEASE REMOVE LENS COVER,WHEN THE LENS COVER IS ALREADY OFF..


see web page http://www.jvc.co.uk/knowledge-list.php?id=4#0 Important Notice to Camcorder Customers A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Consumer Support JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Jun 16, 2007 | JVC GR-D20 Mini DV Digital Camcorder

2 Answers

Lens cap error


JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, your model is also on the list. Here's a link to the JVC site : http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D70US&Pgm=CCD hope this helped ;]

May 03, 2006 | JVC Cybercam GR-D70 Mini DV Digital...

1 Answer

JVC GR-D90 Camcorder Lens Cap Problem


Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Sep 05, 2005 | JVC Cybercam GR-D200US Mini DV Digital...

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