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Replacing new security protection

Old Norton Security expired and bought new CD to install. Do I need to delete old one first?

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Yes.

The best way to do so is to download the Norton Removal Tool.

Here's a link:

Norton Removal Tool

Select the version (year) you have.

Save it to your desktop. When the download is complete, run (doubleclick) the program on your desktop.

Then install the new software.

Posted on Oct 22, 2008

  • Wayne Mineard
    Wayne Mineard Oct 23, 2008



    If you have found this solution to be helpful, please rate it. Thank you!

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I am trying to download norton security that I just purchased from office depot because my old norton security was out of time. when I put in the product key for the latest norton security I get an invalid...


Certain types of software react strangely when the old software version is present. Make certain you have removed the old version then install the new one. Other wise contact Norton and they will send you a new security pass to access the version.

Mar 20, 2015 | Symantec Norton 360 Security

1 Answer

Our Norton Anto virus expires in August 2011 and yet we get this warning message to renew our norton. Can you help to reinstated on the computer We don't have a problem with our connection. What happened...


It is the 2010 you have.You have to buy the 2011 upgrade before it expires.If it expires you
have no protection against virus.

But here is a free solution that never expires:

http://free.avg.com/us-en/download-avg-anti-virus-free

This free one is just as good as norton.
Uninstall the old antivirus first before you install the new one.

Hope this was helpfull.

Mar 12, 2011 | Computers & Internet

1 Answer

Installation problem


Uninstall the trial version using control panel uninstall.
Insert the Norton install disk. It will start automatically. Depending on the operating system on your system you may have to click 'OK' to allow the program to install, follow online instructions. Make sure to register your version so that you can get the latest updates and any user alerts and notifications.

May 31, 2010 | Symantec NORTON 360 3.0 CD SOP 5U RET...

1 Answer

I paid for it and have a product key. Norton says it is invalid.


If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.

If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
http://www.MyNortonAccount.com
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.


I hope this is helpful.

Mar 21, 2010 | Symantec Norton Internet Security 2009

2 Answers

On norton protection center i get fix protection up dates 0n fix on doing all required the problem is not solved the same applies tospyware definitions i end up with protection updates out of date


Your Norton that you bought in 2005 has expired.
Normally, the anti virus protection, you buy, will have an expiration of 1 year or 2 years. It will only have more, if you have purchased the license for more. If not,that is why your Norton is out ot date. Expired 2006!!! I DO NOT RECOMMEND NORTON
Some useful information below. Hope it helps.

SPEAKING WITH MY EXPERIENCE TRY SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com

*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com


Alvira AntiVirus Free Edition
http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.html

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you find this information helpful , please rate me.
Thanks :0)


Feb 19, 2010 | Norton Internet Security 2005...

2 Answers

I was told I needed to renew my norton protection plan I did


Sorry at times people experience this with Norton. Go for McAfee or still norton Internet Security. Uninstall the previous Norton 360 before installing a new antivirus programme. I bet you won't have such problems.

Cheers.

Don't forget to rate this......

Mar 21, 2009 | HP Pavilion dv9000z Notebook

2 Answers

Trying to remove Internet Security to install Norton AntiVirus


Click on Start button
Click on Control panel
Double Click on Add and Remove program
Look for Norton Internet Security and Uninstall it.

Checking on regisrty

Clcik on Start
Click on run
type regedit
Double click on HKEY_LOCAL_MACHINE
Double Click on software
Look for Symantec Folder then delete that folder
Restart your computer.
Try installing your new program.

Jan 01, 2009 | Norton Internet Security 2005...

1 Answer

I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product

Nov 23, 2008 | Computers & Internet

2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | Computers & Internet

1 Answer

Would like to instal a new Norton360 all in one Security.But I don not have a pass word for the old Norton Security.


Contact Norton (can be by website). They will ask for your info at the time your bought the original software.

Jun 19, 2008 | Computers & Internet

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