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Replacing new security protection

Old Norton Security expired and bought new CD to install. Do I need to delete old one first?

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Yes.

The best way to do so is to download the Norton Removal Tool.

Here's a link:

Norton Removal Tool

Select the version (year) you have.

Save it to your desktop. When the download is complete, run (doubleclick) the program on your desktop.

Then install the new software.

Posted on Oct 22, 2008

  • Wayne Mineard
    Wayne Mineard Oct 23, 2008



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I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | PC Desktops

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In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

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Would like to instal a new Norton360 all in one Security.But I don not have a pass word for the old Norton Security.


Contact Norton (can be by website). They will ask for your info at the time your bought the original software.

Jun 19, 2008 | PC Desktops

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Hi ! I purchased the Norton Antivirus protection last week, April 19 th/ 2008 at the Staples, in my home town. I downloaded and still it apears on my screen that my protection expired in 2007. Please...


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Apr 26, 2008 | PC Desktops

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Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

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