Yesterday we have moved fax machine to diferrent room reconnecting telephone line, so fax machine is on the same line but for some reason doesn't work anymore it's dialing the no. I can hear fax sound but it's not transferring anything it's seems that machine is not detecting fax tone. after while on the display apears 0 and error report is printed. when receiving fax dispalay shows mssg. receiving but nothing is printeg and on the other fax machine error report is printed.
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Try calling the fax machine from your mobile and see if it picks up or if anything shows up on the screen of the fax machine. Is it possible that you have plugged the fax machine into the wrong telephone line? Try sending a fax to your mobile phone and see that the number is correct.
My first assumption would be, since this appears to be a new fax machine for you, to ensure that the telephone line is plugged into the correct port on the fax machine. There are usually two ports, a telephone port and a line port, you want the telephone line to be plugged into the "line" port.
This means that your Brother machine experienced a communications error when sending or receiving a FAX. This is generally caused by either interference on the line, phone line connection or another device on the line.
Try resending the documents and see if the message no longer appears.
If the message still appears, there may be a problem with the way the Brother machine is connected or you may have a bad telephone line. Disconnect any other equipment on the telephone line, i.e. answering machine, modem, extra telephones, switching devices, adapters, etc. Make sure the telephone line is connected directly from the jack (socket) on the Brother machine labeled "Line" to the telephone wall jack (socket).
Try resending again. If the transmission is successful, the problem was created by the connection of the Brother machine and the other devices on the line. Reconnect the other pieces of equipment one at a time to see which is causing the problem. If the error continues to appear on the report, try connecting the Brother machine to a different telephone line or have the line checked by the telephone company.
it seems like there is some dirt or correction fluid on the scanner glass ,flip open the cover where the documents feed in you will see a glass ,clean this glass with a damp soft cloth this should solve the problem