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Samsung CLX-2160, keep getting faded toner stripe down page. changed toner numerousof times

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  • rshah99 Nov 03, 2008

    i keep getting a vertical line of fading that is dark in the middle of the fade. it is on the left side of the page and the rest seems to print just fine. also, this only happens with the black colour.

  • Anonymous Jan 25, 2009

    Same problem on a 2160 printer - with black streaks on right hand side. The unit is quite new and has only done 600 copies. There are patches of toner on the drum after doing a print. I have fairly recently replaced the black toner cartridge, and since then, the first 50 copies or so were perfect, but suddenly started streaking..

  • deonlykris Apr 09, 2009

    The same problem. There is always a patch in the midle of the pages. The right side of the page appears well printed and the left side little faded but the middle patchy.

  • deshilad Apr 18, 2009

    My printer is brand new and has the same problem. I am using the original toner etc supplied by Canon!!!


  • wilfried999 Apr 20, 2009

    Have the same problem, changed the toner (by original ones) changed the drum (Helped for 1 month) but the problem seems to be very resistant ;-)
    It is only appearing withe the black toner, color doesn't seem to be affected.

  • rkhanna248 Apr 21, 2009

    The printer started giving problem with less than 200 pages printed.  It started to print a faded left side and I assumed this was because the original cartridge had a limited output.  I replaced it with a new black cartridge however the problem did not correct itself.  I am told this may be due to a damaged drum.  However if I print in colour then the entire page is printed evenly.

  • Anonymous May 06, 2009

    I have a Samsung CLX-2160 that prints streaks down the left hand side of the page when printing in black and white. There is no problem printing in colour - did anyone find out what could be causing the problem?

  • stufftoget May 07, 2009

    The printer in question has an engineering flaw that samsung will not own up to.

    The black developer roller is set almost tangent to the drum and to add to the problem it is at the bottom of the drum. As it is pushed into contact with the drum it cannot overcome the force of gravity and is pulled downward away from the drum hence the fading.

    Sasmsung needs to acknowledge they messed up and compensate us or risk losing a good many customers as they have lost me as one.


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Many people will tell you it is an engineering problem that Samsung won't own up to (it isn't and that's why they won't own up to it). Others will tell you that it's the Imaging Unit - happy to say that's not true. If it was the imaging unit the colors would not come out right either. I bet if you print a test page that all the colors come out fine across the page. It's only the black.

Also - if you replace the black toner cartridge, or reinstall your printer and drivers like some people will tell you - still no results.

The problem is in the black toner cartridge PATH inside the printer. Something has jammed it up a bit. Try taking out the black cartridge and blowing firmly into the small hole at the bottom of the spout that looks to have a sponge inside. Use a straw and make sure your air blown is dry. Then lightly tap the cartridge a few times. Then use the straw and once again blow very firmly inside the receiving path (inside the printer) for the spout on the cartridge. Make sure you are blowing into the spout path at the bottom - not the gear drive path in the middle - as that will not do any good.

Replace the cartridge, warm up and print another black and white page. You should see that the faded out section is gone or diminished in size. If it is not gone, simply repeat the above steps until it is gone. You will see that the faded out strip gets smaller and smaller each time until it's gone. I had to repeat five times, but eventually got it corrected. Now prints like brand new so don't get discouraged.


Posted on Jun 30, 2009

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Loki's solution worked for me.

We'd only just replaced the central assembly of toner units,etc.

Use a can of air to blow out the receiver line a few times, with a new toner and it works again. No more black faded vertical stripes.

We've always used compat toner, but looks like we might have had a batch black batch.

Posted on May 19, 2012

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Problem is the black developer unit. Black powder "gets stuck" in the unit before it reaches the color-roll.

Two solutions:
1) Replace the developer unit (or let the professional change it).
2) You can open the printer and take out the color developer units. You can see that black roll has "stripes" etc. and color units does not have these. Then you can try gently clean (with your finger) the metal plate from where the color in inserted to the roll. If the color is so stuck that it won't get off easily then only option is the first solution.

Hope this helps.

Posted on May 08, 2009

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Do not buy Samsung products that are much cheaper than other reputable companies tried and true products. We have all been duped buying this paper weight. There is no solution other than a redesigned imaging unit. I'm sorry.

Posted on May 07, 2009

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I have replaced The Imagine Unit, the Transfer Belt, the cartridges but all to no avail. The Samsung printer is expensive to run and in my opinion is very poor value for money. I am getting rid of it and purchasing a HP printer. I had to get a professional in to tell the printer that a new transfer belt had been fitted because after replacing it the printer wouldnt work. Apparantly we have a secret menu on the printer that you will never find (unless you are very IT proficient) and it is there that you can let the printer know it has new parts fitted, you would have thought with todays technology that the printer would recognise new parts itself.

By the way I tried he straw trick but it didnt have any effect on the quality.

Posted on Aug 10, 2010

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I tried Loki's suggestion 3 times in a row on my Samsung CLX-2160N since I have the exact same problem with black printing...and it didn't make any difference at all. (If I'd seen even a bit of improvement I would have kept doing it.)
Loki, do you have further advice? (Or anyone else?) It doesn't make sense to buy a new drum/imaging unit...the money would be better spent on a new machine.

Posted on Mar 23, 2010

  • gmeehan Aug 10, 2010

    I am post #7 on this list. I did end up solving the problem, and yes, it did involve air. I took the printer in to a Samsung authorized repair depot, they looked at it, said "You gotta buy a new drum/image unit" and charged me the $80 estimate fee. I thought I was no further ahead. But they had used compressed air to blow out the insides. And that actually solved the problem. No doubt the problem may reoccur, but I know what to try next time. I wish I knew exactly where they blew the air, but I think I'll start with less invasive blowing and progress deeper until the problem is corrected.


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Feb 11, 2010
I purchased a new Samsung CLX - 2160N Printer and had problems with a streak low density black ink down the entire left side of the page. Called Samsung under warranty a couple of years ago and they sent a new fuser unit at no charge. This solved the problem for over a year. Now the problem is back. The printer has over 20,000 pages through it and the solution I am told is to buy a new drum kit unit (cost is around $ 100) which according to specs is good for around another 20,000 pages. From what I can see, this is going to be a normal cost of operation for this unit. I wish the life of the drum kit were two of three times higher (40,000 to 60,000 pages). Current cost is around $ 120/20,000 pages or about $ 0.006 per page. Although I don't like it ... this is equivalent to about 3 replacement ink cartridges for an inkjet style printer. If your printer is otherwise OK I would just buy the drum kit and move on.

Posted on Feb 11, 2010

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I posted about thie problem a few days ago and was told it was black developer rollerthat was faulty. Fortunately I came across Loki's "fix" before I did anything about the black developer roller. Loki you are a genius! I'm up and running with the black cartridge after 4 "blow jobs" with the straw trick. Can't thank you enough. Must admit I used a compatible cartridge last replacement and will now probably revert to Samsungs own in future. Or maybe it would have happened anyway as the colours were repaced with compatibles too and touch wood they seem to be working perfectly. Think nect printer will be a xeror or a Brother though and Samsung should stick to T.V's!

Posted on Jul 07, 2009

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Can you perhaps use original toners? This is what iI intend to do. Refills and compatibles might be the problem.

Posted on Apr 09, 2009

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may the drum try to replaced the drum!!!

Posted on Oct 22, 2008

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