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My Black & Decker 900Watt, 30 litre microwave is only 18 months old and still under warranty but I cant't find receipt only guarantee. It looks perfect in every way except for some reason it just has stopped cooking even though the lights and bells go off at the end of cooking time. what do you suggest

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Many manufacturers go by the date or serial number on the tag if you've lost the receipt, or they kay let you fill out an affidavit.

You can contact them here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 22, 2008

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Microwave only two month old stopped heating

Normally there is a 90 day guarantee on new appliances. don't waste any time in getting it back. receipts are required, but debit or credit cards will suffice ,you may have to do some research as to the date it was purchased . Bank card company can help there. Good luck.

Sep 30, 2011 | Russell Hobbs GJS21A Microwave Oven

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I am looking for the manual for Black & Decker Breadmaker B2200

Go to and type your model number under the "Manuals" link. Your owner's manual is available in .pdf format that can be downloaded or printed for FREE. For your convenience, here is a direct link:

I hope this helps you.

Mar 14, 2011 | Microwave Ovens

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Black and Decker TRO490B bottom heat element doesn't work. It's brand new, can I fix it on my own...if so, how?

Dont bother if it is under warranty call the service line which would have been provided with your microwave users manual get it fixed for free without voiding your warranty.

Jan 02, 2011 | Microwave Ovens

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The microwave turns on when the door handle is

Hello :

If there is any resetting button , then press it to reset your Microwave oven . If that didn't solve the problem , then I recommend you to replace it if that's possible or just take it to the service since you still have to guarantee .

good luck .

rate please !

Mar 23, 2010 | GE Spacemaker JVM1750 Microwave Oven

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Same problem - The handle broke off when opening. Microwave less than 6 months old. Cheap plastic handle and cheap plastic clips hold it together.

Since it's less than six months old, it will be under warranty.

You can contact the manufacturer for free repair.

Just look up their contact information in your owner's manual.

Dec 06, 2009 | Samsung SMH7178STD Microwave Oven

1 Answer

Microwave won't Work

sounds like a fuse for starters, remove outer cover there will be a white cartridge appx 1"longX1/8"dia this is a ceramic fuse avail at most hardware stores in 15 or 20 amp configurations, if this blows again after repl suspect a faulty H.V. Diode/H.V. Capacitor, or the magnetron tube unless while inside unit you see something obviously wrong 2 fuses are under $5.00

Sep 27, 2009 | Magic Chef MCB780W Microwave Oven

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Microwave totally shuts off by itself

My microwave is under warranty. I have this problem before and it was "fixed" one month ago by replacing a thermostat. This repaire is under warranty for 90 days.
I will have a service man to look into this problem.
Thanks MK

Jun 29, 2008 | Jenn-Air JMV8196 Microwave Oven

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Sanyo EM S8597V 34 litre, 1000 Watts microwave

I would think you can get warranty service even without the receipt.

Dealers may insist on that, but manufacturers will usually honor their warranty if you give them a valid serial number, and some may require you to sign an affidavit that you bought it at an appropriate date.

I would contact Sanyo support via here.

We're happy to help and we appreciate your thoughtful rating of our answer.

May 19, 2008 | Sanyo EM-S9515W Microwave Oven

1 Answer

No heat

If you can't fel the cooling fan blowing air out the back, then that increases the chance you have a bad magnetron. Since this is 1-1/2 months old, it is still under warranty. I would call GE or Sears for warranty service. If you break any seals opening it up, you'll void the warranty. It's almost certainly not the capacitor, those virtually always short when they fail, resulting in a blown fuse. If the transformer's bad, there is often the smell of electrical burning, but the cooling fan may weaken the smell. Try smelling the fan exhaust after it has run. It's most likely the magnetron, from my experience, but it could be a shorted HV diode. Some GE models sem to have had a batch of bad magnetrons, but I don't know if they have publicly acknowledged that. Again, since it's under warranty, the best bet is to call the manufacturer or an authorized GE servicer. You can find those numbers in your owner's manual and need to have your sales receipt handy of course when you call. Good luck.

Oct 17, 2006 | GE JVM1650SH Microwave Oven

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