Question about Canon imageRUNNER 5020i Copier
I am running DL size envelopes through our Canon imageRUNNER 5020i copier, and the sides of the envelope are somehow getting scrunched in the process. The printing is fine etc, but I'm getting the impression that the way the copier feeds the paper through is damaging the paper. At any rate, the come out looking a little worse for wear, with wrinkled growing worse towards the end that comes out of the copier last.
The problem is due to the type of envelope materials you are attempting to print on. The envelope stock (paper) is much too thin or lightweight. This is the primary cause of the wrinkling.
I would suggest that you switch to a heavier envelope material, but try to stay away from linen envelopes, as these will tend to wear down the fuser mechanism faster that normal. Most printers and copiers all have this classic problem.
I worked as a design engineer for Kyocera-Mita America for nearly 6 years and have seen this problem many times over and the only available solution is to change the stock. I (KMA) did work with a company in Canada who developed a specialized mass envelope feeder system for many of our systems. However they made major design changes to the feed mechanisms and feed roller pressure to deal with lighter stock materials.
Hope this information helps you out.
Posted on Oct 23, 2008
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Posted on Jan 02, 2017
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