Question about HP GS360AA Webcam

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No video on webcam

I cannot get this webcam to work. Light is on and all applications recognize it but there is no video...just black screen. Have tried different drivers as suggested by others. Camera model is gs360aa.

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  • nickles8700 Nov 20, 2008

    i have the same problem and no solution u find any help yet?

  • chang0718 Jan 28, 2009

    I cannot get this webcam to work. Light is on and all applications recognize it but there is no video...just black screen. Have tried different drivers as suggested by others. Camera model is gs360aa.

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Use the RZ406AA drivers. Worked for me.

Posted on Feb 01, 2009

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No sound


Webcam Audio Getting sound to broadcast with streaming video using a webcam requires a few components to work in unison. Because most webcams do not have a microphone built in, you will need to buy a microphone for your computer or locate your microphone input if you have one built in (some laptops have these). The audio and video are two separate functions and must be diagnosed as such. b> Webcam Software b> If you have a webcam set up correctly and you are streaming video, then you are already halfway there. This details only how to make the sound work, so please refer to an article related to webcam video if you do not have that working already. The webcam audio and video both communicate with your computer via your webcam's software application. Due to this, you will find that there are settings specific to your webcam software for sound. Because there are various software applications that can act as an interface for your webcam, you will want to do a product-specific search on the Internet for your application's settings. Most often you will find the settings for sounds under Tools or Settings, then choosing Options or Preferences. Regardless of the application that you are using to broadcast your webcam video, you will need to ensure that your microphone is plugged into the "Microphone In" jack on your computer or laptop. The microphone input jack is commonly colored pink. b> Microphone Connection b> With your microphone plugged into the "Microphone In" audio jack, test the audio inside your webcam's software application. Most webcam applications allow you test your microphone by reading a sentence and watching a graph move as you speak. If you see this happening, then you have correctly hooked up your microphone. If you have a Windows PC you should also see if your computer recognizes your microphone by clicking on "Start" > "Settings" > "Control Panel" > "Sounds and Audio Devices." Under the "Audio" tab you will find a section for "Sound Recording." From there you can select or change your "Default Device." b> Hardware Troubleshooting b> In the event that your microphone is not recognized by your computer, continue hardware troubleshooting by contacting your computer's support staff. With a properly connected microphone and some minor adjustments in your webcam's software application, you should be broadcasting audio with your video in no time. Hope this helps.

Jan 22, 2013 | Gear Head Gearhead quick webcampro...

1 Answer

I have an HP 3100 webcam and am trying to use Skype, the audio works fine, I can see the person I am talking to, but they can't see me, when I try "video start" a black screen comes up with a...


please refer to google you will get the exact solution to the issue.

Please type the following text in google "how to use HP 3100 webcam on skype"

you will get various results as follows

Camera name recognized but not loading?
Can not get video to work - HP webcam?
Video Render... No video HP Webcam 3100?

please select the appropriate option.

Dec 31, 2010 | HP Webcam

1 Answer

My web cam is showing a black screen i dont know what to do i have windows vista


How to troubleshoot Webcams in Windows Vista?

If you are having difficulty getting the webcam to work, review the tips about using a webcam, and then follow the troubleshooting actions in this article.
Tips:
  • Do not enter standby and then wake the system immediately, before the power light turns yellow. If so, the webcam may not function correctly until the computer is restarted. To avoid this issue, allow the system to fully enter standby before waking up the system.
  • If you installed the webcam separately (it did not come with your Vista PC), make sure the webcam drivers and software are compatible with Windows Vista.
  • If you are using an external webcam, make sure you install any webcam software from the CD before you plug the webcam to your computer. Without the software, the webcam may not be recognized by your computer and this can cause error messages.
  • If the display is blank, the camera may have timed out. Turn the camera on again.
  • If the camera does not display Connected to computer, disconnect and then reconnect your camera.
  • Make sure the camera is set to Digital Camera in USB Configuration when trying to download images through some software.
  • Test your webcam in a different application to confirm if the issue is specific to that application. If the webcam functions properly in a different application, then contact the manufacturer of the video software for the latest drivers and for specific troubleshooting instructions.
  • If you have an external webcam, test it on another computer. If it functions properly on a different computer that has the same operating system, then you may need to install hardware drivers for your computer to work with the webcam.
  • If an external webcam fails to work on several computers, your webcam may be defective. Contact the webcam manufacturer for specific diagnostic information and troubleshooting instructions.
  • Your webcam may not work properly across some network firewalls. If you have trouble viewing or sending video to someone on another LAN or outside the network firewall, refer to the support information for the firewall or contact a network administrator for assistance.
  • Dial-up Internet connections often lack the data transfer capacity to handle both video and voice simultaneously. A broadband Internet connection is highly recommended for video messaging. Performance varies with dial-up connections.
  • For the best webcam experience, close all other applications and background tasks, and limit your Internet browsing or streaming to preserve bandwidth.

Step 1: Close all software before starting a new webcam session
Sometimes after you finish using the webcam in a software program, the program may not properly release the webcam for other activities in other applications, or even the same application. Sometimes you cannot use the webcam because it is being accessed by another program by default. So, if you are having a problem with your webcam, close the program you are using it in and then restart the same program or open a different program.
Step 2: Restart your PC
Sometimes, closing the software application that was using the webcam is not enough. Some webcam software cannot close the webcam for other applications to use later. When this happens, the webcam cannot be used by any other application until the computer is restarted.
Step 3: Select the webcam in your video viewing software list
Make sure USB 2.0 Camera or your Webcam is selected as the video input source in the software you are trying to use. The various software programs that can use the webcam use different terms for describing a video source and the option to select it can vary. Usually, camera, webcam, or video settings can be found in the preferences or properties pages for the software that uses the webcam.
If your PC includes a TV tuner, often the TV tuner is the default video input device. So, for example, if you are using Windows Live Messenger to have a video chat with your webcam, you need to select the your Webcam as the active input device because the TV tuner is the active video input device by default.
Example: Select webcam in Windows Live Messenger
To select the webcam as the default video input device in Windows Live Messenger:
1. Open Windows Live Messenger.
2. Click the arrow icon on the Windows Live Messenger toolbar.
3. Select Tools and then Audio and Video Setup .
4. Click Next, Next, and then Next again.
5. In the "Select a Webcam you would like to use" dropdown list, select the name that corresponds to the webcam that is installed on your PC (such as USB 2.0 Camera)
6. Click Finish.

Step 4: Download the latest drivers and updates for your webcam and your video software
Some webcams may not be recognized by some software programs unless you have the most recent drivers and updates for your webcam hardware and webcam video software. Also, if the video footage from your webcam is in a format not supported by your video software, you may need a third-party plug-in or utility to view or convert the video footage to a format supported by your webcam video software.
  • If you installed the webcam separately, go to the webcam manufacturer's website and download the latest drivers, updates, plug-ins, or conversion utilities for any webcam video software. Make sure the webcam drivers and software are compatible with Windows Vista!
  • If you are having problems getting the webcam to be recognized by video playing or editing software, go the software manufacturer web site to find and install any updates or patches.
  • Check Windows Update for any Vista-related drivers that may affect your webcam and your video software. Click the Start button, All Programs , and then Windows Update
Step 5: Make sure you have the correct Vista drivers installed
If you are having problems hearing sound or using your webcam, try the following steps.
Make sure you have installed the correct Vista drivers and not the generic sound driver in Windows. If you have installed the generic sound driver, uninstall the webcam video software and download and install this Vista sound driver, and then reinstall your webcam video software.
To update Windows Vista drivers:
  • Click the Start button, All Programs , and then click Windows Update . If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Click Check for updates .
  • To see if updated drivers are available, click View available updates . Windows Update will list any updated drivers that are available for devices installed in your computer.
  • If updates are available, click the driver that you want to install, and then click Install . Follow any onscreen instructions to finish installing the available drivers.
You may need to set up the sound settings in your instant messaging program or any other video webcam software you are using with your webcam. Refer to the Help information in your webcam software.

Aug 15, 2010 | Logitech Webcam

1 Answer

Webcam model PK-635M - black screen preview, not recognized by YM


I would guess the software is the problem
Download and run this diagnostic software to see if if gives any indication of your problem
http://www.download32.com/webcam-diagnostics-d35065.html

You did download from the A4 website ?

http://www.a4tech.com/downloads.asp


May 24, 2010 | A4tech PK-635 Webcam

1 Answer

Webcam ain't working just a black screen


Make sure you are not using the camera with any other application. Change the screen resolution of your computer to 800 X 600 Reboot the computer It should work normally.
Thank you for choosing Fixya

Dec 27, 2009 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Loaded software for my Vimicro webcam and I get a black screen


Normal 0 Double Click on this site
http://www.free-codecs.com/AMCap_download.htm
to download the Free AMCAP Video Capture Program.
AMCap v9.20 AMCap is a small yet fully functional video capture application compatible with Microsoft DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard and Video size settings from previous session. It has some nice features like multimonitoring support, zooming, aspect ratio and deinterlacing features.

AMCap is a small and effictive piece of software and definitely worth trying. Hope this will help. Bud

Jan 15, 2009 | Webcams

5 Answers

No video when using quickcam pro 9000 on google chat (gchat)


I had this problem but I fixed it. The google chat uninstaller does not uninstall everything. Go to the hidden folder Application Data of the default or local user in the Documents and Settings folder of the C drive, you will find the plugin folder for google chat. Delete it and then reinstall the plugin and it will work.
C:\Documents and Settings\Joe\Application Data

Dec 06, 2008 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Black screen


Normal 0 Double Click on this site
http://www.free-codecs.com/AMCap_download.htm
to download the Free AMCAP Video Capture Program.
AMCap v9.20 AMCap is a small yet fully functional video capture application compatible with Microsoft DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard and Video size settings from previous session. It has some nice features like multimonitoring support, zooming, aspect ratio and deinterlacing features.

AMCap is a small and effictive piece of software and definitely worth trying. Hope this will help. Bud

Nov 22, 2006 | Creative Labs WebCam NX ULTRA

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