Question about GE 29869GE2 Digital Answering Machine

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Answering drops call when answering

No matter how many 'rings to answer' I set the answering machine to, as soon as the machine answers it drops the call a few seconds after the greeting starts. I've tried plugging the answering machine directly into the wall jack and also into the cordless phone base but get the same results. Thanks in advance for help.

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Re: Answering drops call when answering

My GE 298669 was working one evening and not the next morning. Phone now rings endlessly but no messages are picked up or recorded. The battery was replaced, connections checked, cord pulled from unit (not wall) for a full reset and reinserted all with no effect.
Normally I'd suspect a power surge, but there is a surge protector on the unit and other devices on the surge protector seem OK. The unit is about three years old.

Posted on Sep 10, 2008

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Re: Answering drops call when answering

I have had the same problem when trying to connect the GE-29569 to my PBX. The PBX manufacturer suggested the the answering machine might be pulling too much power, which would result in a dropped call. I have not resolved this problem yet. However, the machine works fine when connected to my home line, but still does not work with the PBX. Since both work fine separately, I can only assume that power requirement might be the problem. RFR-US

Posted on Jan 08, 2007

Re: Answering drops call when answering


Posted on Dec 29, 2006

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Hope it works for you ! jp

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