Question about GE 29869GE2 Digital Answering Machine
No matter how many 'rings to answer' I set the answering machine to, as soon as the machine answers it drops the call a few seconds after the greeting starts. I've tried plugging the answering machine directly into the wall jack and also into the cordless phone base but get the same results. Thanks in advance for help.
My GE 298669 was working one evening and not the next morning. Phone
now rings endlessly but no messages are picked up or recorded. The
battery was replaced, connections checked, cord pulled from unit (not
wall) for a full reset and reinserted all with no effect.
Normally I'd suspect a power surge, but there is a surge protector on the unit and other devices on the surge protector seem OK. The unit is about three years old.
Posted on Sep 10, 2008
I have had the same problem when trying to connect the GE-29569 to my PBX. The PBX manufacturer suggested the the answering machine might be pulling too much power, which would result in a dropped call. I have not resolved this problem yet. However, the machine works fine when connected to my home line, but still does not work with the PBX. Since both work fine separately, I can only assume that power requirement might be the problem. RFR-US
Posted on Jan 08, 2007
DO YOU HAVE DSL ON YOUR PHONE LINE? IF SO THIS COULD BE THE PROBLEM
Posted on Dec 29, 2006
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
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To set the answer mode to manual or automatic via the control panel
? Press Auto Answer to turn the light on or off, as appropriate for your setup.
When the Auto Answer light is on, the device answers calls automatically. When
the light is off, the it does not answer calls.
To set the answer mode to manual or automatic via the embedded Web server
1. Open the embedded Web server, click the Settings tab, click Fax in the left pane,
and then click the Basic sub-tab.
2. Select On or Off in the Auto Answer drop-down menu in the Other Basic Fax
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the
same phone line as the device, because you want the answering machine to answer
the phone before the device does. The number of rings to answer for the device
should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a
voice call, the answering machine records the incoming message.
To set the number of rings before answering via the control panel
1. Press Setup.
2. Press Basic Fax Setup, and then press Rings to Answer.
3. Enter the appropriate number of rings by using the keypad, or press the left or right
arrow button to change the number of rings.
4. Press OK to accept the setting.
To set the number of rings before answering via the embedded Web server
1. Open the embedded Web server, click the Settings tab, click Fax in the left pane
and then click the Basic sub-tab.
2. Select a number in the Rings-to-answer drop-down menu in the Other Basic Fax
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