Technical Support, Instructions & Repair Service

Home | My Products | Sign In

Back to:

All Products > GE > 29869GE2 Digital Answering Machine > Troubleshooting

Tags:

does not power on, No power to my, HELP WITH PHONE, Phone problem, answering machine

Answering drops call when answering (by 6 users)

posted by brickhouse on Jul 28, 2006

Report abuse

No matter how many 'rings to answer' I set the answering machine to, as soon as the machine answers it drops the call a few seconds after the greeting starts. I've tried plugging the answering machine directly into the wall jack and also into the cordless phone base but get the same results.
Thanks in advance for help.

I have the same problem.

5 Other Users Have The Same Problem

Comment by Guest, posted on Sep 10, 2008

My GE 298669 was working one evening and not the next morning. Phone now rings endlessly but no messages are picked up or recorded. The battery was replaced, connections checked, cord pulled from unit (not wall) for a full reset and reinserted all with no effect.
Normally I'd suspect a power surge, but there is a surge protector on the unit and other devices on the surge protector seem OK. The unit is about three years old.

Comment by handynovice, posted on Jun 23, 2008

We replaced the battery of our GE 29869GE Digital Answering Machine, disconnected it from the power [not the cable from the machine] and now when someone tries to call us, and we are not at home, it just rings 3 or 4 times and then the line goes dead. Strangely though, some messages come through! We do not know what else to do. Any suggestion? Thanks, C.

Comment by Guest, posted on Apr 28, 2008

I reset the machine by disconnecting the power and the bell line from the unit. I reset the date, time etc. When the greeting is over and it says "Pease leave a message" there's a 3 second pause followed by a beep.It doesn't record and does not display that a call came in. It did work before. It's 2 yrs old.

Comment by Guest, posted on Feb 07, 2008

ge a9869ge2-b answering machine picks up call but will not record a message......AJLOGAN497 @AOL.COM

Comment by Guest, posted on Nov 15, 2007

I can't find my manual and need to set a greeting. Don't know how to put a greeting on the phone and thought I could access a manual on line but it didn't work. Also the answering machine rings and rings and does not record? It is not very old maybe 6 mo ago was purchased
29861GE2-A 4510KT

S/No: 50027559 GE

Best Solution

posted on Dec 29, 2006

Guest

Rank:

Apprentice
Rating: 0%, 0 votes

DO YOU HAVE DSL ON YOUR PHONE LINE? IF SO THIS COULD BE THE PROBLEM

Was this solution helpful? Show your Appreciation by rating it:

Inappropriate Thanks for Trying Helpful FixYa!

Thank You!

Was the solution helpful?

Show your appreciation by commenting on Answering drops call when answering:

Solution #2

posted on Jan 08, 2007

RFR-US

Rank:

Apprentice
Rating: 70%, 1 votes

I have had the same problem when trying to connect the GE-29569 to my PBX. The PBX manufacturer suggested the the answering machine might be pulling too much power, which would result in a dropped call.

I have not resolved this problem yet. However, the machine works fine when connected to my home line, but still does not work with the PBX. Since both work fine separately, I can only assume that power requirement might be the problem.

RFR-US

Was this solution helpful? Show your Appreciation by rating it:

Inappropriate Thanks for Trying Helpful FixYa!

Thank You!

Was the solution helpful?

Show your appreciation by commenting on Answering drops call when answering:

Solution #3

posted on Sep 10, 2008

tedesco85

Rank:

Apprentice
Rating: 0%, 0 votes

Was this solution helpful? Show your Appreciation by rating it:

Inappropriate Thanks for Trying Helpful FixYa!

Thank You!

Was the solution helpful?

Show your appreciation by commenting on Answering drops call when answering:

Suggest a new solution for this problem