Whe I turn my computer on the screen starts it's initial pictures but then blinks off. My sounds still works so I can here that the computer is starting correctly just cannot see anything. Also, the little suitcase icon with the "9" is on from initial start until I turn it off. What can I do?
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Re: screen does not work
Did you try to start in safe mode? Turn on the laptop and start tapping the <F8> key. This will bring you to a menu with different options and select ‘Safe mode”. If that doesn’t work, try connecting an external monitor to the laptop. You may have to select the video output to display on the external monitor by holding down the blue <FN> key and pressing the blue CRT/LCD (located on one of the <F> keys, like F8,F9, etc..). If the laptop display works in safe mode, then you probably have a video software driver problem. If the display works on the external monitor in normal mode, then you probably have a problem with either your LCD panel. Hope this helps. By the way, the "9" led with the pad lock means your "Num Lock" is enabled. Your responses are intended to improve the level of service provided. Please rate your experience. Thank You.
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Is the monitor working. If have not checked it try connect it to an external screen. If the screen is okay, try and remove memory (RAM) and after ten seconds you place it backup and start the computer and check.
Remove the main battery and try again, no change! remove the ram memory one at a time, testing as you go making sure there is one ram stick in the slot at all times. If none of these work, the motherboard is the likely problem and you will need a technician to access.
Go to control palen and click on Hardware and Sound. Whe you get there, and click on Power Options, and check your settings on "change the what the power buttons do"
Check all other settings under that column and observe the results. Remember to do all these settings with the Battery in. Do not disconnect the battery when doing this...
If all this fails
I think the computer's charging system has a problem. But i am sure what coulour is your blinking light. If it is Green then the system can not charghe the battery to its fullest, if it is orange or red, then the battery can no longer hold power after being charged.
When you turn it on, does it initially show a "splash" screen (a picture) ?
Does it initially show any information, such as the amount of RAM installed,
or any "press <blah> to enter SETUP" message?
If not, then the motherboard has a problem.
If it does display the above, then it will try to load Windows from your disk-drive.
If the disk-drive is not connected, or it has "died", then Windows cannot be loaded,
and all you'll see is a blinking white "underscore".
If Windows does start to load, and you see the mouse-arrow pointer, then Windows is loading, at least partially.
Take your computer to a qualified technician at a computer-store, for thorough trouble-shooting & repair.
A blank screen with evidence that the motherboard is working (the Capital "A" green light is probably the CAPS LOCK on your computer's keyboard) initially points to an output or video problem. One quick way to see if that is the case is if you connect the computer to an alternate screen. Do so with the "sick" computer powered off at first. After being sure the connections are snug, be sure that the test monitor is powered on and then turn on your "sick" Dell. If the test monitor runs as your laptop's monitor ran when it was healthy then you know there is a cabling/backlight/inverter/screen problem. Some of these can be solved very easily, some more expensively as replacement may be required.
On some laptops pressing down firmly on the keyboard may seat a screen cable to motherboard connection. That often works on IBM Thinkpads with screens that fade in and out due to a poorly seated screen cable connection to the motherboard.
So let's see how the test to a known working screen goes.
Some process running in the background is not letting the system shut down. Use task manager to kill unnecessary processes before pressing turn off. If it shut downs then try to locate the process using taskmanager which is causing this problem.