Question about Canon PowerShot A85 Digital Camera

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Dark pictures with flash

When i take a picture the flash goes off but my actual picture is dark and grainy. i have new, powerful batteries. The camera is on auto. This is the setting I've used for 3000 pictures and I've never had a problem before now.

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I had this problem before, sent it off to have it repaired 1 year ago, and now have it again. Just to make sure it's the same problem, here's a description: The flash seems to be out of sync with the shutter. Using the flash in medium or low light (in auto mode) makes the picture darker than not using a flash at all. It ruins the picture. In a completely dark room, even though the flash fires, the pictures comes out pitch black. The problem is the flash unit -- it needs to be replaced. If your camera is under warranty, Canon will replace it for free. (You pay only to ship it to them.) (You might try what they told me to try before I shipped it off, and that was to reset the camera by pushing and holding the menu button until it resets. Didn't do anything for mine, but who knows.) If it's not under warranty, Canon will offer to replace it with a refurbished newer model for a discounted price. That's my situation now, because the problem has come back. I did come across a posting that described how to replace the flash unit yourself -- it involves taking the camera apart, but looks doable. (Sorry, I don't have the link handy and I'm not sure if I can find it back.) The problem is, I don't know where to get the part. Canon has been no help on this. Anyone know where I can get a Canon flash unit for the A85? Hope this helps, and good luck.

Posted on Nov 14, 2006

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posted by greenbean on Jul 28, 2006 Report abuse
when i take a picture the flash goes off but my actual picture is dark and grainy. i have new, powerful batteries. The camera is on auto. This is the setting I've used for 3000 pictures and I've never had a problem before now. if(typeof LIB_LOADED == 'undefined'){document.write(''); } Solve This! postsolution.gif Post Solution addwq.gif Work Queue -->sameproblem.gif Have the same problem? --> I have the same problem -->I have the same problem.
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Rating: 90%, 2 votes
I had this problem before, sent it off to have it repaired 1 year ago, and now have it again.

Just to make sure it's the same problem, here's a description: The flash seems to be out of sync with the shutter. Using the flash in medium or low light (in auto mode) makes the picture darker than not using a flash at all. It ruins the picture. In a completely dark room, even though the flash fires, the pictures comes out pitch black.

The problem is the flash unit -- it needs to be replaced. If your camera is under warranty, Canon will replace it for free. (You pay only to ship it to them.)

(You might try what they told me to try before I shipped it off, and that was to reset the camera by pushing and holding the menu button until it resets. Didn't do anything for mine, but who knows.)

If it's not under warranty, Canon will offer to replace it with a refurbished newer model for a discounted price. That's my situation now, because the problem has come back.

I did come across a posting that described how to replace the flash unit yourself -- it involves taking the camera apart, but looks doable. (Sorry, I don't have the link handy and I'm not sure if I can find it back.) The problem is, I don't know where to get the part. Canon has been no help on this. Anyone know where I can get a Canon flash unit for the A85?

Hope this helps, and good luck.
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Sep 01, 2008 | Canon PowerShot A85 Digital Camera

1 Answer

Dark pictures


Check whether the ISO rating set in the camera is correct. Also, if the images are grainy and dark, it may be an issue with the exposure.

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