Question about Sony DHG-HDD250 200-Hours Video Recorder

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TV Guide onscreen is the wrong time

All of a sudden the TV Guide onscreen channel lineup is wrong by aboout 3 hrs. It is not exactly 3 hrs off but if the actual time is 5pm the TV Guide that is being sent by our cable provider will show a time of 3:13. This of course throws off all the recordings and you can not set the DVR to record a certain show because it starts and stops at the wrong times. We have had this recorder about 1 yr and it has worked great until tis issue started. I have gone through the complete initial setup several times, even trying another zip code also local in our time zone but it does not solve the problem. Help. Gary

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  • Anonymous Nov 27, 2008

    My recorder was originally off by 20 minutes in the morning, then corrected itself before the next show at 3 PM.

    Today it is off by about an hour and a half and has not corrected itself.

    I think it is pretty short-sited of Sony to tie their recording mechanism to TV Guide - without the correct time, these DVRs are useless.

  • gatorbart3 Dec 01, 2008

    I've had similar issues when there has been a power failure in the past (resets to 12:00) but eventually readjusts to correct time within the next couple of hours.

    However, sometime over this past weekend has been out of sync with correct time (DVR time is 11hrs/20min earlier than correct time) and still has'nt correct itself as of Monday morning. Has been turned off during the night.

  • espineton574 Dec 04, 2008

    I have the same problem. The DVR had been going great for a couple of years all of a sudden 'round about Nov 30 '08, I'ts been off about 6 hours.Called cable they have nothing to do with this.Sony couldn't help me either.So it must be GEMSTAR. Could be SONY did not renew TV GUIDE contract.

  • cbeymer Mar 01, 2009

    I have this problem with four LG tvs. From what I have been told, this is a problem with TV Guide. They are negotiations with CBS to procast their guide, evidently it used to be downloaded through PBS and they lost their contract. The TVs are impossible to use the way they were intended to, and it frustrating because no one seems to be accountable for consumers not getting what they paid for when they bought these tvs with built in dvrs.

  • Anonymous Mar 02, 2009

    I have one of these DVRs and usually doing a soft reset fixes the time. However, this is not happening. The time comes from PBS, or did. It's possible they turned off the signal. I'm trying to figure out what other stations get the signal, since there's no menu option to set it. Meanwhile I'm going to try changing the zip code.

  • nickname20 Mar 02, 2009

    I have a later version of the tv guide software on my sony tv, the dvr was supposed to pick up the time signal from PBS, but according to an article I saw, PBS might not be sending that any more. On the tv, it said the time signal was already set, but by TV Guide. Possibly if the channel line was wrong, it might not know where to get the signal so changing the zip code makes sense. Make sure the channel lineup is correct. My DVR clock has been off for about two weeks.

  • ggprice Apr 08, 2009

    I've just begun experiencing this problem in Madison, Wisconsin. The time stamp used by TV Guide On Screen (TVGOS) was previously piggybacked on the signal of our local PBS station. Gemstar-TV Guide had previously contracted with National Datacast Inc. (NDI), a for-profit subsidiary of PBS, to provide this service. The contract shifted from PBS to CBS, but some local CBS affiliates have evidently elected not to participate in the national CBS program. That's apparently the problem in Madison.

  • Anonymous Apr 08, 2009

    I live near Detroit and my TV Guide stopped updating about a month ago. I've tried rebooting, to no avail.

    I can get PBS through Lansing stations. I'll try changing the zip.



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I've had this problem before, and always fixed it by going through setup again, setting the zip code to another zipcode nearby, and turning it off overnight. By the next morning the time has fixed itself. This is the only thing that has worked for me consistently.

Posted on Feb 27, 2009


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