Question about Pantech Duo Smartphone

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Warranty exchange with a warranty exchange...do you have to get the same phone??

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If they have the same model in stock, yes.

If they don't you will get a comparable model.

Posted on Aug 08, 2009

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if you still have a warranty i suggest you exchange for a new one. no one sells what you are looking for.

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Since the screen of the Reader is broken, you require to send the Reader to the Sony Service Center. Remember that this will not be covered under warranty, since this is physical damage. However, this Reader is covered under the Sony exchange program. This excange is with the simmilar or comparable model. Please go through the below mentioned page get the information about repairing the unit or about getting exchanged.. http://eservice.sony.com

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Ok, there`s 3 things that could be wrong.

1.battery
2.charger
3 phone fault.

Your best bet is to go to where you bought thephone.
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If you have a warranty use it for an exchange in my opinion. Hope i`ve been of help.

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1 Answer

No starting


Sorry for the delay in answering this; I've only just seen your problem. Although you may have since resolved the issue there will be others searching this site for an answer to the same question.

Unfortunately this problem is not uncommon on the Trinity P3600 (also sold as the Orange SPV M700). The only fix is to return it for an exchange under warranty or to get a repair estimate from a professional repairer if it's out of warranty. I understand from Orange that the problem is caused by a corrupted ROM chip and so there is no DIY solution. On the vast majority of affected examples the fault rears it's ugly head within six months of the phone being first activated.

If you bought your phone late last year when HTC dumped thousands of unsold new examples of this obsolete model onto the market (sold in the UK for example for about £60 each) then your example may still be under warranty. But if your phone is now around three or four years old then repairs will not make any economic sense as other components will already have passed their design life and so the phone will be running on borrowed time before another major failure.

It's still a brilliant phone though (very slow browser though, but good for the time it was made), so if yours is less than a year old it's worth repairing.

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1 Answer

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I had the same problem with mine a few weeks ago. If you're within your 1 yr manufacturer's warranty, go to your cellphone provider and, barring any evidence of abuse/water damage, they can order an exchange for a working refurb. My "new phone" arrived the next day via UPS. I took both phones in, they set it up/activated the new one, and I sent the old one back. If you're within your 1 year on your phone and they don't find any evidence of abuse/water damage, they'll probably only ship the replacement phone minus back cover, battery, and maybe the stylus. Shipping is paid for by HTC to return your old one. So, it shouldn't cost you anything but time.

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2 Answers

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1 Answer

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Open ActiveSync on the phone and delete the partnerships.
Open ActiveSync on your computer when your phone is NOT connected and delete the partnerships.

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3 Answers

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I had the same problem, and here is how I fixed it. First, I hit the middle up/down key at the top as it was cycling between Access/Palm, and when it came to Palm, I turned it loose. This got it to go to the regular screen, but guess what....my phone would not work! So, I took it to the local Verizon dealer at Circuit City, and there I asked the guy if he would do a Hard Reset. He did, go the phone back up working again, but of course I lost EVERYTHING. Luckily, I had done a syn not too long before, and instead of telling the long story of what all happened there, I was able to get all the backed up info back onto my phone, and now everything is back to normal. This has happened to me twice (the first phone was replaced as defective, but it could have been fixed the same way). I love the Palm 755p, but be sure and sync as often as possible on your computer. It saves you from having to enter a ton of phone contacts back in manually!

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1 Answer

Palm Treo 650 Wireless headset jack


Sounds like something got tweaked in the socket. If this is still under warranty I would suggest exchanging it.

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2 Answers

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How long have you had the 650?  Palm offers a 12 month warranty with all of their treo's.  It's very possible that Sprint will exchange this product at no charge.  I have found the 650 to be the most unstable treo ever made.  I had replaced 13 of them before finally switching to blackberry.  That does not mean you will suffer the same issues.  I would use the palm/sprint warranty if still available. 

 

James

Oct 18, 2007 | Palm Treo 650 Handheld

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