Question about HP Photosmart C5180 All-In-One InkJet Printer
Purchased a replacement output tray assembly for HP Photosmart C5180 printer because paper stop had broken off. HP Parts shipped new assembly, but it had no instructions on how to replace it. I've looked at the printer, but don't see an obvious way to change out the tray assembly. Tried a live chat with HP, but the best I could get was a suggestion to take it to a service technician. Hardly gratifying. Can you offer some assistance, or get me a link to the appropriate section of a service manual?
Frankly, I couldn't identify the notches that technotech described. From the photo you attached, however, it appears that you have the same printer as I do, and that you've extended the paper supply (lower) tray.
If you are trying to replace the upper paper tray assembly, then raise the case as high as it will go and then raise the actual upper paper tray assembly (the flat piece in your photo with the small viewing window on the right side) as far as it will go, as well. This will reveal the attachment points for the upper paper tray assembly, which are tabs on either side of the front of the tray on which the tray pivots up and down.
The right hand tab inserts into the plastic piece visible in your photo at the right side of the paper supply/output area (it looks like the letter "J" viewed from on end). On the underside of this plastic piece there is a small rectangular slot and inside this slot, on the left side (as you view it from underneath the printer looking from front to back) there will be a thin tab extension (I can't think of a better term, unfortunately). If you use a flat jeweler's screwdriver inserted between the tab extension and the left side of the slot and gently push the tab extension to the right, you will free the locking tab that holds this plastic piece in place and you will be able to pull it towards the front (away from the printer) which, in turn, releases the pivot tab that holds the upper paper tray assembly in place.
Installing the replacement tray assembly involves seating the left-hand pivot tab (with the tray in the raised position) first. Then, after initially positioning the "J" shaped retaining piece on its track, slowly advancing this retaining piece towards its final position while also guiding the right-hand pivot tab of the upper paper tray assembly into the hole at the back end of the retaining tab. Once the pivot tab enters the hole and the retaining piece clicks home with the locking tab, the upper paper tray assembly replacement should be complete, and you can then lower the tray to its normal position and return the paper supply tray to its normal position as well.
Posted on Nov 15, 2008
Do you that Part which you want to replace, if you have then please let me know the part Number.
Posted on Nov 01, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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