Question about HP Officejet 6310 All-In-One InkJet Printer

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My printer keeps displaying "reset Power" I tried resetting power and reinstalling the software

I tried resetting power and reinstalling the software, but I keep getting this display. Sometimes the document will start to print, but then it stops and the reset power comes on the printer. Any clues? Thanks
Tom

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  • kiea Oct 28, 2008

    My printer is flashing reset power & all lights are flashing too. Website not helpful.

  • raupach Nov 16, 2008

    Printer screen displays Reset Power. Cannot resolve....

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  • 44 Answers

Hi Pduncan - I am afraid that your printer needs service. I investigated and other folks on the web are also having that issue. I am hoping that your printer is still under warranty...Also HP's website indicates that this is the next step for that specific error message (Sorry)

Here is a website of different ways that you can contact HP

http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&dlc=en&cc=us&product=1141647&lang=en

Hope that helps,

Take care,

Michael

Posted on Nov 16, 2008

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