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I have purchased anti virus wear , but computer still is full of virus when i try to rectify they want me to purchase a new norton anti virus wear which i did on the 15\8\2008 Please Please Help. legal@hotkey.com.au

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You will need to turn off system restore, then run a full scan ,and restart the computer, if the virus is still there then because system restore was probably infected too , you will have to reformat the hard drive( save your important stuff first to a disk)after you format the hard drive turn the computer off and you will have to open it up and set the clr BIOS pins on the board and remove the memory battery on the board , then hit the start button to clr BIOS, then put the pin connector and battery back and reinstall your operating sytem( with your operating sytem disk

Posted on Oct 22, 2008

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  • jason Oct 22, 2008

    you may have a duplicating virus that duplicates itself with everything it comes in contact with

  • jason Oct 22, 2008

    I don't want to confuse you about the clr bios pins / pin 1 and 2 clear bios and 2 and 2 are normal position or the other way around , which ever two that aren't connected now will clear bios

    but just clearing bios won't get rid of the virus!

  • jason Oct 22, 2008

    pin 2 and 3 normal function

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Maybe u can boot up with floppy/cd and in the dos u could insert some free antivirus trial (already on cd) and clean your drive or try to boot up getting in safe mode and also sytem restore off you run the cleaner...?

Posted on Oct 22, 2008

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So you have brought Norton?

Posted on Oct 22, 2008

  • Legin Varghese
    Legin Varghese Oct 22, 2008

    I am still not able to get what sort help are you looking for...

    do you want installation help or how to scan the virus?

    Thanks Kevin


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Have a virus on my computer


use Quick heal......one of the best antivirus available.....however you have to pay for it......u may get some demo software from their websit......or else go for avast.....it works well nd its free......

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Hi,
Try opening Windows task manager, terminating some programs and see if the computer runs quicker. If not then make sure you have an up to date anti-virus. Personally I would recommend Norton Anti-Virus, the full version that you pay for or any other full version anti-virus will do. Scan your computer for viruses and then have the anti-virus remove them. The problem may also be that the Operating system (OS) you are running may be using up a lot of computer resources and you may have to switch to a less demanding OS or upgrade your computer to the recommened specifications of the OS.
Hope this helps

Dec 10, 2010 | Intel PC Desktops

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19 infections found and virus protection not found, I purchased Norton AntiVirus 2008 on 05-23-08


you better download or buy avast 4.8 home edition ! it is good . it gives your computer complete protection from viruses ,spy ware etc.the other way is to re- install the anti-virus(Norton) .give me high rating as i took time to answer your question..

Dec 30, 2008 | PC Desktops

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I HAVE RESTORED MY SYSTEM AND REQUIRE MY NORTON PROGRAM DOWNLOAD FOR REINSTALLATION.


If you purchased the anti-virus on a CD-Rom, you shouyl be able to re-install it and use the key that norton gave you when you signed up and verified your software provided you weren't using an evaluation copy. (should have written it down). If you downloaded it directly from them then you should be able to go back, download the anti-virus software again and re-verify it.

http://www.symantec.com/norton/support/index.jsp

Sep 13, 2008 | PC Desktops

1 Answer

Norton is saying im not protected from viruses. it says my auto-protect is off. but it wont let me turn it on. or fix the problem. how do i fix it?


If you have installed a free-trial copy, your subsrciption is expired & that is why you are getting this message. Purchase the norton anti-virus from their site. Even if you try to reinstall it, it won't let you..

Aug 06, 2008 | PC Desktops

2 Answers

Are norton security says that are security status is at risk.tried fix now a few times,doesnt work.says spyware defs at risk.virus spyware scan at risk.protection updates at risk.please help


In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | PC Desktops

1 Answer

I've already purchased Norton antivirus 2008 with antispyware and loaded but my screen still blue and shows Warning spyware detected in computer & to install antivirus or spyware wich i did.


That blue screen sounds like a trick to me. Many viruses and spywares or the websites that distribute them make beleive that they are causing viruses then provide links to fake antivirus and spyware removal programs that actually make your system worst.

Use the Norton to purchased to do a full deep scan of your system. I also like to supplement my Norton by running the free scan at housecall.trendmicro.com when I suspect there might be a problem on my machine that Norton can't fix.

Jun 24, 2008 | PC Desktops

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | PC Desktops

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | PC Desktops

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