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I have purchased anti virus wear , but computer still is full of virus when i try to rectify they want me to purchase a new norton anti virus wear which i did on the 15\8\2008 Please Please Help. legal@hotkey.com.au

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You will need to turn off system restore, then run a full scan ,and restart the computer, if the virus is still there then because system restore was probably infected too , you will have to reformat the hard drive( save your important stuff first to a disk)after you format the hard drive turn the computer off and you will have to open it up and set the clr BIOS pins on the board and remove the memory battery on the board , then hit the start button to clr BIOS, then put the pin connector and battery back and reinstall your operating sytem( with your operating sytem disk

Posted on Oct 22, 2008

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  • jason Oct 22, 2008

    you may have a duplicating virus that duplicates itself with everything it comes in contact with

  • jason Oct 22, 2008

    I don't want to confuse you about the clr bios pins / pin 1 and 2 clear bios and 2 and 2 are normal position or the other way around , which ever two that aren't connected now will clear bios

    but just clearing bios won't get rid of the virus!

  • jason Oct 22, 2008

    pin 2 and 3 normal function

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Maybe u can boot up with floppy/cd and in the dos u could insert some free antivirus trial (already on cd) and clean your drive or try to boot up getting in safe mode and also sytem restore off you run the cleaner...?

Posted on Oct 22, 2008

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So you have brought Norton?

Posted on Oct 22, 2008

  • Legin Varghese
    Legin Varghese Oct 22, 2008

    I am still not able to get what sort help are you looking for...

    do you want installation help or how to scan the virus?

    Thanks Kevin


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