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My iphone says that it is disabled and to connect to itunes. when i connect it my computer, it says that i must enter a passcode on my iphone first, but i dont have a passcode and there is no way for me to enter one. what should i do?

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Go to the apple store and theyll fix it if your warranty hasnt expired

Posted on Feb 18, 2009

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Jan 06, 2016 | Cell Phones

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Just got iphone back it says its diabled but for 23,685,670 minutes?


How to fix it if your iPhone is disabled?
If your iPhone is disabled and has to be connected to iTunes, you can connect it to an authorized computer, and the Enter Passcode window will show again. If you insert the right passcode this time, your iPhone will be all right again.
If you forget the passcode completely, I'm afraid that the only way to make it back to work is to reinstall.


Note, that the iPhone will erase itself after ten incorrect password attempts in a row. You can turn this off under Settings > General > Passcode Lock.
6 attempts: 1 minute
7 attempts: 5 minutes
8 attempts: 15 minutes
9 attempts: 1 hour
10 attempts: Erase data. If that option is off it will require connecting to iTunes to unlock.

Mar 04, 2015 | Apple iPhone 4S

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How do you enable iphone 4s ios7 without computer or icloud?


I'd contact the seller and see what's going on. It could be a stolen phone. Disabled means that someone entered the wrong passcode too many times, and you WILL need a computer (iTunes) to restore it.

Aug 09, 2014 | Apple iPhone 4S

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How to unlock my Iphone 4 when its disabled


You'll need to connect to itunes on a computer. If you can't get to your own computer, you'll have to erase it completely. iOS Forgotten passcode or device disabled after entering wrong passcode

Aug 04, 2014 | Apple iPhone Smartphone

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How do i unlock my iphone 4 when its disabled


Does this copied and pasted advice help you?

iOS: Forgot passcode or device disabled If you set up a passcode on your iPhone, iPad, or iPod touch, and you or someone else then enters the wrong passcode too many times, your device will disable itself temporarily. Learn what to do if you have forgotten your passcode, or if your device displays a message saying it's disabled.If you enter the wrong passcode six times in a row, you'll be locked out and you'll see this message:
  • iPhone is disabled
  • iPad is disabled
  • iPod touch is disabled
    ht1212_01-ios_7-iphone_disabled-002-en.png
If you can't remember your passcode, you'll need to erase your device using iTunes, Find My iPhone, or recovery mode. Then use a backup to put your data and settings back on your device. Here's how. Use iTunes If you have synced your device with iTunes, you can restore your device.
  1. Connect the device to the computer you normally sync with.
  2. Open iTunes. If iTunes asks you to enter the passcode, try another computer that you've synced with. Or try the steps below to use recovery mode.
  3. iTunes will automatically sync your device and create a backup. If it doesn't, sync the device with iTunes.
  4. After the sync is complete, restore your device.
    ht1212_02-itunes_11-device_summary_tab-002-en.png
  5. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup."
  6. Select your device in iTunes and choose the most recent backup.
Use Find My iPhone If you enabled Find My iPhone, you can use it to erase your device.
  1. Go to icloud.com/#find to see if you enabled Find My iPhone.
  2. Click All Devices at the top of your browser window.
  3. Select your device and click "Erase [device]" to erase your device and its passcode.
  4. Use the Setup Assistant on your device to restore the most recent backup of your device.
Use restore your device as new or from a backup.
  1. Disconnect all cables from your device.
  2. Turn off your device.
  3. Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
  4. Continue holding the Home button until you see the Connect to iTunes screen.
  5. iTunes will alert you that it has detected a device in recovery mode.
  6. Click OK, then restore the device.
Last Modified: Jul 8, 2014

Aug 04, 2014 | Apple iPhone 4 Black Smartphone

1 Answer

I forgot my iphone passcode and its says disabled connected to itune how do i do it???


You're gonna have to plug it into the computer that you've been syncing it with previously to unlock it, or you can put it into restore mode by plugging it into a different computer with iTunes, and pressing the power and home buttons at the same time for about 5 seconds and holding the home button till iTunes dings at you and says that it's detected an iphone in recovery mode. !! Important note!!! If you're using ios 7.0 or above then you will still have to enter the previous Apple ID associated with the phone to remove the iCloud lock to be able to restore.

Mar 21, 2014 | Apple iPhone 3G

1 Answer

Ipad forgotten password


From the apple support site:

iOS: Forgotten passcode or device disabled after entering wrong passcode When you set up a passcode to secure the use of your iPhone, iPad, or iPod touch and then enter the wrong passcode, you may see a a message saying your device is "disabled". Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.If you enter the wrong passcode six or more times, you'll see a message that says one of the following:
  • iPhone is disabled
  • iPad is disabled
  • iPod touch is disabled

  1. Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
  2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
  3. When the backup and sync is complete, restore your device.
  4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
  5. Select your device in iTunes and choose the most recent backup of your device.
Hope this helps!

http://support.apple.com/kb/ht1212

Feb 05, 2014 | Apple iPhone 3G

1 Answer

Iphone 5 has been disabled and forgotten passcode


iPhone Is Disabled After a series of more failed attempts, your iPhone displays the same "iPhone is Disabled" message, but with an added "Connect to iTunes" message. At this point, your iPhone shuts down completely and you cannot make any more attempts to enter the passcode. In order to restore the device at this stage, you need to connect it to a computer with iTunes installed. Ideally, connect it to a computer that you've used before for syncing your iPhone.

Apr 08, 2013 | Cell Phones

2 Answers

I am having a iphone and 8gb where it is disabled and it says iphone disabled connect to itunes and when i connect it to itunes it says itunes could not connect to the iphone because it bis locked with a...


Your iphone is locked because you enter wrong passcodes:
Put your Iphone in DFU mode than connect it to Itunes and restore it from Backup or reinstall it IOS.
How to enter iPhone DFU mode
  • Connect the iPhone to your computer and launch iTunes
  • Turn the iPhone off (hold down the power button at the top of the iPhone)
  • Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
  • Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected

Feb 17, 2012 | Apple iPhone 3G Black Smartphone

1 Answer

Ipod disabled and must connect to itunes , must enter passcode but ipod wont let me enter a passcode . how ?


Too many wrong tries of entering the wrong passcode can lead to a disabled iPhone. You have to restore the phone in iTunes to be able to use it again. To be able for iTunes to detect your iPhone in recovery mode and enable you to restore, you have to enter dfu mode. Just press the home button and sleep button simultaneously for 10 seconds then release the sleep button but still hold the home button until iTunes can detect the phone. Then press restore and let it do the rest of the process.

Apr 04, 2011 | Apple iPhone Smartphone

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