Question about IBM ThinkPad X24 2662 Notebook

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Help please my daughter has this computer and when we turn it on the lights will light up and sounds like the motor kicks on and can hear it booting up but the screen is black and none of the buttons work when pushing them

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Hi,

Appreciate the direct "Ask Me".

Offhand, a couple of ideas, queries and suggestions:

  • remove the battery and try booting the laptop on AC adapter power only;
  • remove bottom panel cover for memory. remove memory, using a pencil eraser, clean the little gold pins. using a dry clean toothbrush, clean the slots where the memory sits in. re-install memory, try again;
  • use a can of compress air, blow on the air vents to clean out dust and debris;
  • try booting again. after sufficient time, pls check if pressing on the NumLock and.or Caps Lock would make the LEDs light ON/OFF even if there is no display.
Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 22, 2008

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Posted on Jan 02, 2017

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