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You are in luck - Philadelphia is one city where you can actually get mp3 player repair. Call Nerds Next Door at 1-888-596-4321 - let me know how it goes.
Guest - if you know how to use a soldering iron, there is a YouTube video that will show you exactly how to repair your screen. If I were you, I would just call Sansa and claim your warranty, but maybe you are out of warranty.
My best advice is to get a junk player from ebay or other source,one that has a good screen. There are only 4 screws that hold the screen on,once you remove the back. With a small phillips screwdriver and about 10 minutes you can replace the screen.